How to Use HP Print and Scan Doctor App to Fix Printer?

Are you looking for a troubleshooting app for your HP printer? Then HP Print and Scan Doctor App must be a great option for all your requirements. A free tool available for Windows OS that helps resolves most of your printing problems. In this blog we will dive deep into the aspects and features of the HP Print and Scan Doctor App in detail.

HP Print and Scan Doctor (Windows)

In this section, we will look into the steps/procedure for HP Print and Scan Doctor to solve all those common printing and scanning problem that exist in your HP Printer. This can solve issues such as printer offline, corrupted printer driver; scan error, print job stuck in printer, and wireless/wired connectivity error.

Download and install HP Print and Scan Doctor

Initially, you have to download the HP Print and Scan Doctor in your computer that is connected to your printer. Now turn on your printer and make sure it is having enough ink and paper in it. Now navigate to the HP official site and download HP Print and Scan Doctor app. Then Follow the instruction to complete the installation process.

Start with the application

Once installed, open the application. From the welcome screen, tap on the start button to locate your printer. In the upcoming screen, click on either the fix printing or fix scanning button.

Things you should know to review the result

While using HP Print and Scan Doctor, you must know some of the signs and reviews. Below are the result to know about the working and the result of the app.

A cross mark indicates an issue. You must follow the following instruction to solve the issue
An exclamatory sign shows that there is some attention required with any case, but you have skipped it without acknowledgement
A spanner indicates there is an issue found but it is automatically resolved with HP Print and Scan Doctor
A green tick mark represents everything is fine and your printer has passed the test

Troubleshooting HP Printer issues with HP Print and Scan Doctor

How to reset HP Printer?

Initially click the Printer
Then in the following page tap on the Reset option
This will reset your printer’s hardware or memory

How to open the HP printer’s web settings?

Initially click the Printer
Then in the following page tap on the Open Printer Web Pageoption
This will help you access the Embedded Web Server to see the printer settings

How to check HP Instant Ink account status, ePrint along with printer app status?

Initially click the Printer
Then in the following page tap on the Web Servicesoption
This will help you view ePrint cloud printing account information
You can also check Instant Ink registration status
Then click Print ePrint Instruction Page to get your printer claim code

How to get your HP printer hardware and software information?

Initially click the Printer
Then in the following page tap on the Advanced Printer Data option
This will help you view locate the serial number
You can also check firmware version, software info, warranty status
And along with that you can find the information about the HP Printer’s print head

How to check the ink and toner cartridge levels along with its information?

Initially click the Printer
Then in the following page tap on the Supply Levels option
This will help you find numbers of toner and ink cartridges
You can also check the warranty status and installation status

How align the print heads and clean the print heads of your HP printer?

Initially click the Printer
Then in the following page tap on the Printer Services option
This will automatically clean your Printheads and followed by the Printheads alignment process

How to find and access the router settings?

Initially click the Network option
Then in the following page tap on the Open Router Web Page option
This will help you view your internet name and password
You can also change the network credentials in this page

How to troubleshoot and fix firewall-related issues?

Initially click the Network option
Then in the following page tap on the Troubleshooting Firewalls option
Now follow the upcoming guidelines or instructions to solve the firewall issues that you are experiencing with your HP printer

How to check and find the network information along with its status?

Initially click the Network option
Then in the following page tap on the Show Advanced Info option
This will help you print an information review the IP address, Internet status, signal strength, and security types
If there is a list of network signal available, you can click on the Show Wireless Info option, to view the network key

How to print an information report?

Initially click the Printer
Then in the following page tap on the Printer Services option
This will help you print an information report
Always keep in mind you should load your printer with enough ink and paper to start the printing process
If there is no enough paper the printer couldn’t print the information report

HP Print and Scan Doctor (Mac)

As for now the HP Print and Scan Doctor for Mac OS is not built and not available.

We hope this blog has been really helpful for you throughout your tough situation handling the print and scan issues with our HP printer.

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