Account Deactivation Policy – Helium Solar Employee App

The Helium Solar Employee App is a company-managed employee application.

Employee accounts are created, managed, and controlled by the company’s HR and administration team. Employees do not create accounts themselves.

Account Deletion Policy

Employee accounts cannot be permanently deleted by individual users because the app is used for:

• Attendance tracking
  
  

• Payroll processing
  
  

• Legal and compliance records
  
  

• Employment history
  
  

These records are required to be retained by the company for operational and legal purposes.

What Employees Can Request

Employees may request account deactivation if:

• They leave the company
  
  

• Their employment is terminated
  
  

• They are transferred to a non-field role
  
  

Once deactivated:

• Login access is disabled
  
  

• Live location tracking stops immediately
  
  

• The account cannot be accessed by the employee
  
  

Data Retention

The following data is retained securely by the company:

• Attendance records
  
  

• Work logs
  
  

• Location history related to official duties
  
  

This data is retained as per company policy and applicable labor laws.

How To Request Account Deactivation

Employees should contact their HR department or email:

📧 hr@heliumsolar.in

with:

• Full Name
  
  

• Employee ID
  
  

• Registered Email ID