Attended by Tanisha, Bianca, Vivian and Madeleine
In 2016, staff and students from the University of Melbourne helped establish Audiology services within the Children's Surgical Centre in Phnom Penh. With a high prevalence of untreated ear infections turning into more sinister conditions, there is a high demand for middle ear surgeries.
The annual trip to Cambodia has become a tradition for unimelb audiology students. In this article, join HearGlobe member, Madeleine on her adventure.
August 2025
"A highlight for me was being able to scrub in and watch several ENT surgeries live, as well as getting to do some sight seeing when we weren’t at the hospital!" - Tanisha (second year student, right)
Perforations through the video otoscope
By Madeleine Salisbury, HearGlobe Advocacy Team member 2026
BOXES of batteries, syringes full of silicone, and a large bag of donated hearing aids aren’t typical luggage items… unless you’re embarking on a two-week Audiology placement mission to Cambodia. Carrying a letter explaining the purpose of the unusual cargo, I landed in Phnom Penh just past midnight, August 29th alongside three other first-year Audiology students.
Our ultimate destination was the Children’s Surgical Centre (CSC), a small surgical hospital in the Cambodian capital which was established in 1998 by British-American surgeon Dr Jim Gollogly to treat landmine injuries following the devastation of the Pol Pot Regime. Since then, CSC has developed into a tertiary teaching hospital providing free and low-cost surgeries to economically disadvantaged patients of all ages.
The most recent addition to the hospital is the Ear, Nose, and Throat (ENT) department, operated by an exceptional all-female team of two ENT surgeons and three nurses. With a high prevalence of untreated ear infections turning into more sinister conditions, there is a high demand for middle ear surgeries. In 2016, staff and students from the University of Melbourne helped establish Audiology services within CSC. They set up a sound treated testing room and trained staff to provide hearing tests, allowing for the measurement of hearing loss caused by ear pathologies, and any improvement following treatment. We would become very familiar with the Audiology Room over the next couple of weeks, but we still had a free weekend in Phnom Penh to make use of before getting down to business.
This first weekend was a great opportunity to get to know not just the area, but the historical significance behind our visit. Accompanying us on these jam-packed two days were the parents and sister of one of my classmates (or “colleagues” as we’ve learnt to call each other), who’d accompanied us to Cambodia to reconnect with their heritage.
Based in a beautiful building inspired by Khmer temple architecture, the National Museum of Cambodia was a peaceful escape from the muggy weather as we marvelled at art and cultural artifacts from the Khmer Empire. Our next destination was the Tuol Sleng Genocide Museum, set inside a former secondary school that became the notorious S-21 Prison during the Khmer Rouge regime. Haunting and sombre, the Genocide Museum provided important context behind our placement mission and Children’s Surgical Centre itself. During the war and genocide brought on by Pol Pot in the late 1970s, educated citizens and professionals were targeted for execution, devastating Cambodia’s medical system and making the nation reliant on foreign aid for many years to come. While CSC still hosts numerous foreign medical teams from around the world each year, such as ours, these teams now play a supporting role in training and upskilling the over 100 Cambodian medical professionals who now work and study at the hospital.
Filling the rest of the weekend with vibrant street markets, drinking fresh coconuts, and exploring the city, we spent Sunday evening having dinner with UniMelb Physiotherapy and Optometry students who would be joining us at CSC.
The sound of our alarms at 6:00am the next morning quickly reminded us we weren’t in Cambodia for a holiday. By 7:00am, we were in a remorque- what you’d get if you crossed a horse and cart with a motorbike- on the way to the hospital. This would become a very familiar routine that we grew to love, with the thought of catching a tram up Swanston Street to 9:00am lectures seeming like a distant memory.
The most amazing thing about placement at Children’s Surgical Centre was being able to see patients the entire way through their treatment. Beginning upstairs in the Ear, Nose, and Throat department, patients from near and far would tell the ENT surgeon what was ailing them. Although consults happened in Khmer, the notes were taken in English, allowing us to follow along from our prime position at the surgeon’s side.
Next, we’d all get to take a peek at what was happening in the patient’s ears, nose, and throat thanks to a nasoendoscope. After lunching on traditional Khmer food at the hospital’s canteen, we’d switch stations for the afternoon. In the Audiology Room, we’d often be testing the hearing of patients we’d seen in that morning’s consults, allowing us to keep putting together the pieces of each clinical puzzle.
At 8:00am each morning, all the hospital’s medical staff would bunch up on plastic chairs to watch Dr Jim - still passionately working in his eighties - outline the surgeries for the day. Patients would come in one by one and sit up the front while the orthopaedic surgeons debated the best way to mend their shattered leg or swollen foot while we waited patiently to see familiar faces from the Audiology Room. If we were lucky, we’d get the opportunity to scrub in and watch the ear surgeries that we’d only ever heard of in lecture slides, which was an incredible experience, not often seen by audiologists. Back in the Audiology Room, we would perform post-operative hearing tests and relished seeing the improvements in hearing first-hand.
Putting the donated hearing aids to use was another highlight from our time at CSC. The joy of children, teenagers, and adults alike upon regaining access to sound was something that transcended the language barrier. Dr Jim himself received a new pair of hearing aids. Much to everyone’s relief, his booming voice was pleasantly quieter at the next morning meeting. For the last hour of every day, the ENT team packed into the small conference room to watch the presentations we’d prepared on the latest hearing care research from back home as we traded snacks from our respective countries.
Despite being exhausted from our first week at the hospital, we couldn’t miss the opportunity to use the middle weekend for some more sightseeing. We endured a 6-hour bus ride to Siem Reap (a chance to catch up on some lectures) and a 4:00am wake-up to see Angkor Wat emerge from the darkness as the sun revealed itself from somewhere behind the blanket of clouds and slowly lit up the sky. We spent the day exploring three more temples, each one uniquely beautiful, and enjoying the local cuisine.
By the time our placement at Children’s Surgical Centre came to an end after two incredible weeks, we truly felt like part of the team. The day after we said our bittersweet goodbyes- full of both laughs and tears- to the staff we’d come to love, we boarded a plane at Techo International Airport, which had newly opened a few days prior. Less than 48 hours later, we were back at Uni with a newfound confidence to help us through the rest of our first year of Audiology.
All photos by author. Originally published in the Portree Post, December 2025.
Attended by Wilson and Ka
I am glad to have the opportunity to take part in the international placement in the University of Hong Kong last summer! Apart from getting experiences in general diagnostic testings, it was eye-opening in terms of diagnostic variety as I gained exposure to other specialised testing, such as Auditory Processing Disorder (APD) assessments and Cortical Evoked Response Audiometry (CERA) in a culturally different context which was absolutely valuable
- Wilson (second year student)
This year, Tonga’s Ministry of Health, in partnership with the Rotary Club of Hampton and the Rotary Club of Nuku’alofa, are conducting a screening project to assess the ear and hearing health of primary school students aged 5 and 6 in Tongatapu.
The project will develop the capacity of Tonga’s healthcare system to be able to conduct regular hearing screening of young children throughout the country. It aims to detect hearing loss and middle ear disease in these children so that intervention may take place where necessary. Teachers, parents and students will also be presented with educational material to raise awareness about the importance of ear and hearing health.
Last month, a team comprised of Ear, Nose and Throat surgeon Dr Sepi Lopati, as well as audiologists Phillip Luey, Tim Klar and HEARglobe founder Chris Waterworth, provided training to nurses from the Non-Communicable Disease and Reproductive Health divisions of the Ministry of Health. They were supported by Project Manager Peter Read of the Rotary Club of Hampton.
Following the training, nurses were able to successfully screen over 80 children at two primary schools and planned to conduct hearing screenings at another two schools last week. Throughout the rest of the year, it is anticipated that the nursing team will screen between 2000-3000 children in Tongatapu.
Over the last two months, audiology students at the University of Melbourne have volunteered with Saint Joseph’s Outreach Services (SJOS) at South Yarra as part of a new health promotion initiative.
SJOS provides temporary accommodation and food to disadvantaged members of the community, with the aim of reducing the effects of poverty in the area. In collaboration with the University of Melbourne Medical Students Society and Strive, SJOS has begun to host health promotion events aimed at providing preventative health information and increasing public awareness around healthcare. Students studying medicine, dentistry and audiology have been invited to volunteer.
At the two events that have been held so far this year, the first- and second-year audiology students performed otoscopy and delivered information about safe listening and ear care practices. It was a great opportunity to practise otoscopy and delivering appropriate and patient-centred advice.
It is hoped that next year these health promotion events will become a regular offering from SJOS so that the valuable information provided may reach more members of the community.
“The experience I had with St Joseph’s outreach services was great! There were several health stations such as audiology, dentistry, and type 2 diabetes. I had a chance to talk to all the people from different stations, they taught me lots of interesting things such as how to know if you are at risk of developing type 2 diabetes, or what is the most correct way to brush your teeth. The second years from the audiology station were all very lovely and caring, they gave us many valuable advice which we really appreciated. They were also very supportive when we were not sure about something, they were always there to help us out and double-check everything. Overall, the event was really lovely, I got to know many new friends and gained some new experiences, and I would recommend it to everyone!” - Miffy, First Year Audiology student “My experience volunteering for SJOS was great as I had a chance to try out how to give general health-related advice to others. It was good practice for feedback delivery in the clinic. All the second years were very kind and supportive, they gave me a lot of good survival advice for the coming year. We also got to enjoy some delicious lemon cake at the end of the session. Overall, it was a small but lovely event, highly recommend it to everyone!” - Joanna, First Year Audiology student