Need help with HealthLense? We're happy to assist.
Contact us:
Email: tendlycare@gmail.com
We aim to respond within 2 business days.
How do I scan food?
Tap "Start Scanning" on the home screen, point your camera at a food item, and tap the screen to see its estimated calories and nutrition. To analyze a full plate with several foods, use "Scan Plate."
How accurate are the nutrition estimates?
Nutrition figures are estimates generated from a photo and general reference data. They are approximate and should not be relied upon for precise dietary or medical decisions. See our Privacy Policy for full details.
What is the AI Coach?
After scanning a meal, the AI Coach gives friendly, AI-generated feedback on the meal's balance and a suggestion. This is general information only and is not medical or dietetic advice.
What do subscriptions include?
Subscriptions unlock whole-plate scanning, additional languages, and AI meal coaching. You can manage or cancel a subscription anytime in your Apple Account settings.
How do I cancel my subscription?
Open the Settings app on your device, tap your name, tap Subscriptions, select HealthLense, and choose Cancel Subscription. Cancellation takes effect at the end of the current billing period.
How do I request deletion of my data?
Email us at the address above and we will delete the data associated with your device.
Which languages are supported?
English, Spanish, Hindi, Tamil, Malayalam, and Telugu.
Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Privacy Policy: https://sites.google.com/view/healthlense/home