Privacy Policy

Privacy Policy

Effective Date: 08/04/2025

HDFC ERGO is committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, share, and protect your data.

1. Information We Collect

We may collect the following types of personal information:

• Full name, contact number, email address, and address

• Date of birth, gender, and identification numbers (e.g., PAN, Aadhaar)

• Medical history and health records (for health insurance policies)

• Financial details including income, bank account, and payment information

• Policy details and claim history

2. How We Use Your Information

Your information is used for:

• Processing insurance applications and claims

• Customer service and policy servicing

• Fraud prevention and regulatory compliance

• Marketing (with your consent)

3. Sharing of Information

We may share your information with:

• Regulatory or government bodies as required by law

• Third-party service providers (e.g., TPAs, IT services, claim assessors)

• Reinsurers or other insurance companies in case of co-insurance or claim processing

4. Data Security

We implement industry-standard security practices to protect your personal information from unauthorized access, use, or disclosure.

5. Your Rights

You have the right to:

• Access or correct your personal information

• Withdraw consent (where applicable)

• Raise concerns or complaints regarding data handling

6. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze website traffic. You can manage cookies through your browser settings.

7. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.

8. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact:

HDFC ERGO TINSUKIA
Phone - 9706266126, email - hdfcergotinsukia6@gmail.com