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Hawaiian Airlines Travel Policies Guide
Hawaiian Airlines Travel Policies Guide
Everything you need to know about Hawaiian Airlines' baggage allowances, refund conditions, and pet travel guidelines. Updated July 2025 to ensure your island-hopping adventures go smoothly. Contact Us- +1-866-679-5070
Ticket Cancellations & Refunds
Ticket Cancellations & Refunds
24-Hour Risk-Free Booking
Tickets are fully refundable if cancelled within 24 hours of purchase, provided booking was made at least 7 days before departure.
Fare Type Restrictions
Main Cabin Basic fares are non-refundable and non-changeable. All other unused tickets remain valid for one year from purchase date.
Refund Processing
Refunds are processed within 7 business days for credit cards and 20 days for other payment methods, with no processing fees retained.
Checked Baggage Fees & Allowances
Checked Baggage Fees & Allowances
Standard Allowance
Two checked bags per passenger, each weighing up to 50 pounds and measuring no more than 62 linear inches.
Domestic Fees
First bag: $30 ($25 for Hawaiian Miles members on Neighbor Island flights)
Second bag: $40 ($35 for Hawaiian Miles members on Neighbor Island flights)
International & Excess
Two free bags between US and Hawaii on international routes. Additional bags (3+) cost $50-$150 each depending on your destination.
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