Yes, Hawaiian Airlines does offer free checked baggage, but only in specific scenarios. Most travelers flying to and from the U.S. mainland on Main Cabin fares do not receive free checked baggage. However, the airline provides baggage benefits based on your route, fare class, and frequent flyer status.
Here’s what you need to know:
For inter-island flights within Hawaii, the first bag costs $25.
For Mainland U.S. routes, the first checked bag is $30.
First Class passengers typically get two free checked bags.
HawaiianMiles Pualani Gold members get the first bag free.
Pualani Platinum members get two free checked bags.
Hawaiian Airlines’ rules vary depending on whether you're traveling inter-island, to the mainland, or internationally.
One personal item such as a purse, briefcase, or laptop bag.
One carry-on bag allowed for free.
Maximum size for carry-on: 22 x 14 x 9 inches (56 x 36 x 23 cm).
No weight limit is specified, but it must be light enough to place in the overhead bin.
Inter-island flights:
First checked bag: $25
Second checked bag: $35
Each additional bag: $50
Flights between Hawaii and the U.S. Mainland:
First checked bag: $30
Second checked bag: $40
Additional bags: $100 each
First Class passengers: Two checked bags free of charge.
HawaiianMiles Gold members: One checked bag free, second at $35.
HawaiianMiles Platinum members: Two checked bags free.
Yes, all passengers can bring one carry-on bag and one personal item for free. This policy applies regardless of your seat class or destination.
However:
Oversized carry-ons may be checked at the gate.
On smaller aircraft (like Ohana by Hawaiian), overhead bin space is limited and gate-checking might be required.
Inter-island:
1st bag: $25
2nd bag: $35
3rd+ bags: $50 each
Mainland U.S.:
1st bag: $30
2nd bag: $40
3rd+ bags: $100 each
First Class: Up to 2 checked bags free.
For most international routes (e.g., Japan, Korea, Australia, New Zealand):
Two checked bags are included for free.
Overweight or oversized luggage fees apply beyond standard limits.
Fees can range from $50 to $200 based on excess weight or dimensions.
Here’s how extra charges apply:
Standard checked bags must not exceed 62 linear inches.
Bags measuring 63–80 linear inches may be accepted for a fee.
Bags over 80 inches are not accepted.
Up to 50 lbs: Standard
51–70 lbs: $50 fee (domestic)
71–100 lbs: $200 fee (domestic)
Over 100 lbs: Not accepted
Always check your bag size and weight before leaving for the airport to avoid these extra charges.
Hawaiian Airlines is friendly toward travelers carrying surfboards and sports gear. Still, restrictions and fees apply.
Accepted Equipment Includes:
Surfboards (maximum 115 inches on international flights)
Bicycles (boxed, tires deflated)
Golf clubs (standard-sized bag)
Musical instruments
Strollers and car seats (checked for free if traveling with a child)
Fees for surfboards and other special items typically range from $100–$150 depending on size and weight.
Traveling with a baby? Here's what you’re allowed:
Lap infants (no paid seat): No baggage allowance, but one diaper bag, stroller, and car seat can be checked for free.
Ticketed children (own seat): Same baggage allowance as adult passengers.
You can pay baggage fees using:
Online check-in (available 24 hours before your flight)
Hawaiian Airlines mobile app
Airport kiosk
Check-in counter
Tip: Paying online or through the app may save time and ensure smooth airport check-in.
If you have any baggage-related questions or issues, here’s how to reach Hawaiian Airlines:
Phone Support:
U.S. & Canada Reservations: 1‑800‑367‑5320
Online Help:
Live chat available on the official Hawaiian Airlines website.
Email support is also accessible through the “Contact Us” section.
To minimize hold times:
Call between 9:00 AM and 12:00 PM local time
Avoid calling on Mondays and weekends
Use live chat if you're reaching out during busy hours
Free carry-on and personal item for all passengers
Inter-island checked bag fees start at $25
Mainland U.S. checked bags start at $30
International routes usually include two free bags
Overweight and oversize fees range from $50–$200
Surfboards, bikes, and musical instruments allowed (fees may apply)
Families can check car seats and strollers for free
Hawaiian Airlines Baggage Policy offers one of the more transparent and fair baggage policies among U.S. carriers. While checked baggage isn't always included in the base fare, the airline makes it easy to understand fees, limits, and exceptions.
If you're planning to bring bulky gear like a surfboard or traveling with children, Hawaiian Airlines provides the flexibility and support to make your journey smoother. And remember—Hawaiian Miles elite members enjoy valuable baggage benefits that can save money.
Still unsure about your bag size or charges? Reach out to Hawaiian Airlines at 1‑800‑367‑5320 or visit their official help center for up-to-date support.