Collection Process: 

Q: How does the produce collection process work?

A: We go directly into your yard to harvest the produce or we can pick up a box of produce from your doorstep that has already been collected. 

Q: What produce do you collect?

A: We collect any type of fruit or vegetable that isn’t rotten or soft (fruits that can’t get mushed easily).

Q: Do I need to prepare the produce in any way for when I harvest it myself and put it on my doorstep to be collected?

A: All that we ask is for you to do is place the fruit in a box or a bag so it’s easier for us to collect.

Scheduling and Timings: 

Q: How do I schedule a collection?

A: Schedule a time on our Calendly website. If you are having issues or are unable to use the website please email us at harvesthelpers253@gmail.com to schedule a timings. Look below for the information.

Q: If the Calendly website doesn’t work, what should I include in the email to schedule a date? 

A: Please include this and number it when writing to us:

1. What is your full name?

2. What is your phone number?

3. What area do you live in (Marinwood, Terra Linda, Lucas Valley)?

4. What is your address?

5. What fruits/veggies do you have? 

6. Date to for us to be there: 

Q: If the timings on the Calendly Scheduling website don't work for me, can I choose a specific date?

A: Yes, but email us your availability. Please put multiple dates that work for you, so we can check our availability to proceed accordingly.

Q: How will I know if the day I requested is confirmed through email/ or the Calendly Scheduling website?

A: We will email you back confirming your date and when to expect us to be there. 

Fees and Payments:

Q: Is there a fee for your service?

A: No, it is 100% free!