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Website & Services usage Policy:
Website & Services usage Policy:
Terms and Conditions for Hansa Farming Website.
Welcome to the Hansa Farming website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using this site. If you do not agree with any part of these terms, you must not use this website.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use this site. You agree to abide by all applicable laws and regulations while using this website.
2. Use of the Website
The content on this website is provided for general information purposes only. Hansa Farming reserves the right to modify, update, or remove any part of the website without prior notice. The information provided on this website is subject to change at any time.
3. Intellectual Property
All content, including text, images, videos, logos, and other materials displayed on this website, is the property of Hansa Farming or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without prior written permission from Hansa Farming.
4. Accuracy of Information
While Hansa Farming strives to ensure the accuracy and reliability of the information provided on this website, we do not guarantee that the information is complete, accurate, or up-to-date. Any reliance on the information provided is at your own risk.
5. Bookings and Payments
All bookings made through this website are subject to availability and confirmation by Hansa Farming. Payment terms and conditions will be clearly outlined during the booking process. Failure to adhere to payment deadlines may result in the cancellation of your reservation.
- Refunds and Cancellations: Refunds or cancellations may be subject to specific terms depending on the program or service booked. Please refer to the details provided at the time of booking or contact us directly for clarification.
6. Liability Disclaimer
Hansa Farming shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of this website. This includes, but is not limited to, damages caused by viruses, errors, omissions, interruptions, or delays in operation or transmission.
You acknowledge that participation in activities offered by Hansa Farming involves inherent risks, and you voluntarily assume all risks associated with such activities. Hansa Farming is not responsible for any injuries, losses, or damages incurred during your stay or participation in any program.
7. Third-Party Links
This website may contain links to third-party websites for your convenience. Hansa Farming does not endorse or control the content of these external sites and is not responsible for their practices or policies. Accessing third-party websites is at your own risk.
8. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using this website, you consent to the collection and use of your data as described in the Privacy Policy.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Namibia. Any disputes arising from your use of this website shall be resolved exclusively in the courts of Namibia.
10. Changes to Terms and Conditions
Hansa Farming reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the revised terms.
11. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at:
- Email: plaashansa@iway.na
- Phone: +264 81 275 5498
- Address: 25°43'14.8"S 18°44'43.9"E, Namibia
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By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Thank you for choosing Hansa Farming!
Booking policy
Booking policy
Booking Policy for Hansa Farming
Thank you for choosing Hansa Farming for your adventure and learning experience. Below is our standard booking policy, designed to ensure a smooth and transparent process for all clients. Please read this policy carefully before making your reservation.
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1. Booking Process
- How to Book: Reservations can be made via our website, email (hansa.adventure@gmail.com), or phone (+264 81 275 5498).
- Required Information: To secure a booking, we require the following details: full name(s), contact information, program choice, and number of participants. The form in pdf format is downloadable from our website.
- Confirmation: Once your booking is received, you will receive a confirmation email or SMS within 48 hours. If you do not receive confirmation, please contact us immediately.
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2. Payment Terms
- Payment Methods: We accept payments via bank transfer, credit card, and mobile payment platforms.
- Deposit Requirement: A non-refundable deposit of 30% of the total booking cost is required to secure your reservation.
- Final Payment: The remaining balance must be paid 30 days prior to the start date of your program. Failure to pay by this deadline may result in the cancellation of your booking.
- Currency: All payments are processed in Namibian Dollars (NAD) unless otherwise agreed upon for international clients.
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3. Cancellation Policy
- Cancellation Deadlines:
- Cancellations made 60 days or more before the program start date will receive a full refund minus the non-refundable deposit.
- Cancellations made 30–59 days before the program start date will receive a 50% refund of the total booking cost minus the non-refundable deposit. .
- Cancellations made less than 30 days before the program start date are non-refundable.
- Rescheduling: If you need to reschedule your booking, you may do so up to 30 days before the program start date, subject to availability. A rescheduling fee of 10% of the total booking cost may apply.
- No-Show Policy: If you fail to arrive for your booked program without prior notice, no refunds or credits will be issued.
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4. Late Arrivals and No-Shows
- Late Arrivals: If you arrive late for your program, we will make every effort to accommodate your participation. However, missed activities cannot be refunded or compensated.
- No-Shows: Clients who do not show up for their program without prior notification will forfeit their booking and payment.
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5. Modifications to Bookings
- Changes to Dates or Programs: Requests to modify your booking (e.g., change dates or switch programs) must be made at least 30 days before the program start date. Modifications are subject to availability and may incur a 10% administrative fee.
- Adding/Removing Participants: Adding participants is subject to availability and may affect pricing. Removing participants may result in adjustments to the total booking cost based on group rates.
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6. Special Requests
- Dietary or Accessibility Needs: We strive to accommodate special dietary requirements and accessibility needs. Please inform us of these requirements at least 14 days prior to arrival to ensure proper arrangements.
- Custom Packages: Customized packages may be available upon request. Additional fees may apply, and terms will be discussed during the booking process.
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7. Liability Waivers
- Waiver Requirement: All participants are required to sign a liability waiver prior to participating in any activities. This can be completed online during the booking process or upon arrival at the farm.
- Insurance: While not mandatory, we strongly recommend that clients obtain travel and health insurance to cover unforeseen circumstances such as medical emergencies or trip cancellations.
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8. Force Majeure
In the event of unforeseen circumstances beyond our control (e.g., natural disasters, pandemics, political unrest, or other force majeure events), Hansa Farming reserves the right to cancel or modify bookings. In such cases, clients will be offered the option to reschedule their booking or receive a full refund.
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9. Contact Information
For booking inquiries, changes, or cancellations, please contact us at:
- Email: plaashansa@iway.na
- Phone: +264 81 275 5498
- Business Hours: Monday to Friday, 8:00 AM – 5:00 PM (Namibian time).
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10. Additional Policies
- Discounts and Seasonal Rates**: Discounts, group rates, and seasonal pricing are subject to availability and will be discussed and confirmed during the booking process.
- Terms for International Clients**: Specific terms for international clients, including currency conversion and visa assistance, will be arranged and confirmed during the booking process.
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By proceeding with your booking, you acknowledge that you have read, understood, and agreed to this Booking Policy.
We look forward to welcoming you to Hansa Farming for an unforgettable experience!
Hansa Farming Team
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