Responsibilities and Duties:

• Deliver an enthusiastic and professional level of customer service at all time

• Greet customers when they arrive at the store and ask if they need assistance

• Process sales transactions at the POS (point-of-sale) counter

• Suggest up-sell items to customers based on the items they have chosen

• Replace merchandise on the shelves, paying special attention to end caps

• Explain to guests how to operate rental equipment along with safety practices and guest responsibility

• Prepare rental equipment by cleaning, servicing and testing

• Consistently follow the steps of the service cycle

• Demonstrate knowledge and understanding of current equipment

• Protect company assets through loss prevention techniques

• Keep rental/retail area clean, safe and organized

• Maintain storage of equipment in racks

• Communicate with other staff on product levels/availability and assist in operations as needed

• Responsible for the completion of rental/liability forms and ensure proper payment has been received

• Assist families in the placement and labeling of ski/snowboard equipment

• Other duties as assigned

仕事内容:

•  常に熱心でプロフェッショナルなレベルのカスタマーサービスを提供する。

• 来店したお客様に挨拶をし、サポートが必要かどうかを尋ねる。

• レジ業務を適切に処理する。

• 商品の在庫管理、在庫商品の補充を行う

• ゲストにレンタル機器の操作方法を説明する。

• レンタル機器のクリーニング、整備、テストを行う。

• レンタル/小売エリアを清潔、安全、整理整頓に保つ。

• 他店舗のスタッフと連絡を取り、お互い協力し合い業務をサポートする。

• その他、指示された業務を行う。

Location:

• Hanazono 308  

• Hirafu

• Vale

• Muwa 

• Diamond X Sport

Period of Employment

• Hanazono 308 & Diamond X Sport:    From November 18th, 2024 to April 6th, 2025

• Hirafu, Vale, and Muwa:  From November 18th, 2024 to March 31st, 2025. 

雇用期間: 

• Hanazono 308 & Diamond X Sport: 　2024年11月18日から2025年4月6日

• Hirafu, Vale, and Muwa: 　2024年11月18日から2025年3月31日

Work Hours:

Season start :  November 18th, 2024  -  April 6th,  2025 

Max 40 hours per week

Shift work between 8:00 am - 9:00 pm 

Pay Rate:

• Depending on previous experience , please ask us at your interview  :)  Possibility of higher hourly wage if you are Bilingual (English, Japanese, Chinese)

• Overtime pay   (25% increase in hourly wages.)

• Holiday work pay  (35% increase in hourly wages.)  

給与：

• 時給制。経験・能力考慮の上決定。書類選考の後、面接の際にお伝えいたします。

• 残業手当、休日出勤手当有り

Benefits:

• Competitive wages

• Staff Lift Pass during your contract

• Employee Benefits and Discount is available

• Staff Accommodation

• Niseko Sports Uniform Supplied

• Enjoy the best powder as much as you need :) 

待遇・福利厚生：

• 従業員寮完備（倶知安エリア、ニセコひらふエリア）

• 健康保険・年金保険・雇用保険・労災

• 残業手当・休日出勤手当

• 制服貸与

• シーズンパス支給

• 各種従業員割引有