Privacy Policy 

Hadi AI Privacy Policy

Effective Date: August 29, 2026

Last Updated: October 1, 2026

Contact: ksgassama@gmail.com

Hadi AI is a dialysis care companion that helps users track day-to-day health information between clinic visits, manage medications and appointments, organize care information, and prepare notes and questions for discussions with healthcare professionals.

This Privacy Policy explains what information Hadi AI collects, how we use it, when we share it, how we protect it, and the choices you have regarding your information.

By using Hadi AI, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you use Hadi AI.

Health and Care Information

Hadi AI allows you to voluntarily enter health and dialysis-related information, including:

• Fluid intake

• Symptoms, including cramping, nausea, fatigue, swelling, and custom symptoms

• Blood pressure

• Weight before and after dialysis

• Urine output

• Medications

• Medication names, dosages, and schedules

• Medication adherence, including whether medications were taken or skipped

• Dialysis information

• Appointments

• Care-plan information

• Notes

• Questions for healthcare professionals

• Other health information you choose to enter

This information may constitute sensitive or health-related personal information.

Account Information

If you create a Hadi AI account, we may collect information such as:

• Name

• Email address

• Account identifier

• Authentication information

• Subscription or plan status

• Information necessary to maintain your account

Hadi AI may also provide guest functionality where available.

Apple and Google Sign-In

Hadi AI may allow you to sign in using Apple or Google.

When you use Apple or Google authentication, Hadi AI may receive information made available by the authentication provider according to your settings and the provider’s policies, such as an email address, name, or account identifier.

Hadi AI does not receive your Apple or Google password.

Camera and Medication-Label Scanning

Hadi AI includes a medication-label scanning feature on the free plan.

If you choose to use this feature, Hadi AI may access your device camera and read text from an image of a medication bottle or label on your device.

The image is not transmitted to Google Gemini or Hadi AI’s servers for scanning.

You control whether to use this feature. Camera access is not required to use Hadi AI’s manual medication tracking features.

You should always verify medication information against the actual prescription label and instructions provided by your healthcare professional.

Subscription Information

Hadi AI offers optional Premium features through in-app purchases.

Purchases made through Apple’s App Store are processed by Apple. Hadi AI does not receive your full payment card number.

Hadi AI may receive information necessary to determine your subscription status and provide the Premium features associated with your purchase. Subscription status may be managed with the assistance of RevenueCat acting as our subscription infrastructure provider.

Device and Technical Information

We may collect limited technical information needed to operate and secure the app, such as:

• Device type and operating system version

• App version

• Crash or error diagnostics when available

• Basic network or request metadata necessary to deliver features

Hadi AI does not use third-party advertising networks or sell advertising profiles based on your health information.

2. How We Use Your Information

We use information collected through Hadi AI to provide and operate the service.

Depending on the features you use, we may use your information to:

• Save and display your health logs

• Track fluids, symptoms, weight, urine output, and medications

• Track medication adherence

• Manage your Care Plan

• Display dialysis and appointment information

• Provide reminders

• Generate clinic-preparation summaries

• Generate weekly summaries and insights

• Generate suggested questions for healthcare visits

• Process medication-label scans

• Provide reports

• Provide PDF export or sharing features

• Provide Premium features

• Maintain your account

• Manage subscription status

• Respond to customer support requests

• Maintain and secure Hadi AI

• Detect and prevent fraud, abuse, or unauthorized access

• Troubleshoot technical problems

• Comply with applicable legal obligations

We do not use Hadi AI to diagnose medical conditions or prescribe medication.

3. Artificial Intelligence and Google Gemini

Hadi AI uses artificial intelligence to provide certain features.

Our AI functionality currently uses Google Cloud Vertex AI and Google’s Gemini model, Gemini 3.5 Flash.

AI features include:

 AI Clinic Prep Reports

• AI-generated insights

• Suggested questions for healthcare visits

Clinic Prep (AI) and Weekly Summaries (on-device)

When you request an AI-generated clinic-preparation report, information from your Hadi AI logs for the current visit period is sent to Google Cloud Vertex AI for processing. Hadi AI asks for your explicit permission in the app before the first time it does this, and you can decline and keep the on-device summary. Weekly summaries are calculated on your device and are not sent to Google Cloud Vertex AI.

Depending on the feature you request, this information may include:

• Symptoms

• Fluid intake

• Weight

• Blood pressure

• Urine output

• Medication information

• Medication adherence

• Dialysis information

• Appointment information

• Care-plan information

• Notes

• Other information you have entered into Hadi AI that is relevant to the requested report

The purpose of sending this information to Google Cloud Vertex AI is to generate the summary, insights, or suggested questions requested by you.

Medication-Label Scanning

Medication-label scanning reads text on your device. The photo is not sent to Google Gemini or Hadi AI’s servers.

Results may contain errors. You should verify all medication information before relying on it.

How AI Requests Are Transmitted

AI processing is performed through Hadi AI’s backend infrastructure.

The general processing path is:

Hadi AI mobile application → Hadi AI backend / Supabase Edge Function → Google Cloud Vertex AI

Hadi AI does not place its server-side Google Cloud service-account credentials or Gemini API credentials directly inside the mobile application.

Server-side credentials are maintained on Hadi AI’s backend infrastructure.

AI Is Not Medical Advice

Hadi AI’s AI features are designed as non-diagnostic organizational and summarization tools.

Hadi AI’s AI features do not:

• Diagnose diseases or medical conditions

• Prescribe medication

• Determine an individualized treatment plan

• Replace a physician or other healthcare professional

• Provide emergency medical services

AI-generated summaries, insights, and suggested questions are provided to help you prepare for conversations with your healthcare professional.

You should review AI-generated information and discuss medical decisions with an appropriately qualified healthcare professional.

If you have an emergency or urgent medical concern, contact your healthcare provider or emergency services instead of relying on Hadi AI.

4. Third-Party Service Providers

Hadi AI uses third-party providers to operate certain parts of the service.

These providers may include:

Google Cloud Vertex AI

Hadi AI uses Google Cloud Vertex AI to process information submitted for certain AI features, including clinic-preparation summaries, insights, and suggested questions.

Supabase

Hadi AI may use Supabase for backend infrastructure, authentication, database services, and server-side processing. Hadi AI may use Supabase Edge Functions to securely process requests between the mobile application and third-party services such as Google Cloud Vertex AI.

Apple

Apple provides App Store distribution, Apple Sign-In where selected by the user, and in-app purchase/subscription infrastructure.

Google

Google may provide authentication through Google Sign-In where selected by the user and AI processing through Google Cloud Vertex AI.

RevenueCat

Hadi AI may use RevenueCat to help manage subscription status and Premium entitlements. RevenueCat does not receive your full payment card number; Apple processes App Store payments.

We may use additional service providers as reasonably necessary to operate Hadi AI.

Service providers are permitted to process information only as reasonably necessary to provide services to Hadi AI or as otherwise permitted by applicable agreements and law.

5. Information Shared With Third Parties

Hadi AI does not sell your personal information or health information.

We may share or transmit information with third-party service providers when necessary to provide features you request.

For example:

• Health and care information may be transmitted to Google Cloud Vertex AI when you request an AI summary, report, insight, or suggested questions.

• Authentication information may be transmitted to Apple or Google when you choose Apple or Google Sign-In.

• Account and subscription information may be processed by service providers necessary to maintain your account and Premium access.

We may also disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to valid legal processes

• Protect the rights, safety, or security of users

• Protect Hadi AI and its infrastructure

• Detect or prevent fraud, abuse, or security incidents

6. Your Permission for AI Processing

Certain Hadi AI features require information to be sent to a third-party AI service.

Before the first time an AI feature sends your information to a third-party AI provider, Hadi AI shows an in-app notice that names the provider and the categories of information sent, and asks for your explicit permission. Hadi AI does not send your logs to the AI provider unless you choose "Allow". You can decline and continue to use the on-device summary.

Your name, email address, and account identifier are not included in the AI request. Free-text notes you write may be included, so please avoid entering names or other identifying details in notes.

You can choose not to use AI features.

Manual tracking features do not require you to use Hadi AI’s AI functionality.

7. Health Information; Not a Medical Device; Not HIPAA Covered

Hadi AI is designed to help users organize and track information related to dialysis care.

Health information entered into Hadi AI is provided by you or generated from information you provide.

Hadi AI is not a healthcare provider.

Hadi AI is not intended to diagnose, treat, cure, prevent, or independently monitor a medical condition.

Hadi AI is not a medical device.

Unless we expressly state otherwise in a written agreement, Hadi AI is not operated as a HIPAA “covered entity” or “business associate” for your use of the consumer app. Do not treat Hadi AI as a substitute for your clinic’s medical record system.

The app should not be used as a substitute for professional medical advice, diagnosis, or treatment.

You should always consult your physician or other qualified healthcare professional regarding your medical condition, medications, dialysis treatment, symptoms, and care.

Do not change medications, dialysis schedules, fluid restrictions, or other medical treatment based solely on information generated by Hadi AI.

8. Data Retention

We retain information for as long as reasonably necessary to provide the Hadi AI services, maintain your account, provide features you request, maintain security, resolve disputes, comply with legal obligations, and enforce applicable agreements.

Hadi AI’s free plan supports daily logging. In-app history, trends, patterns, and other insights are Premium (Plus) features.

Premium users may access and retain history according to the Premium plan and applicable service configuration.

Deleting the Hadi AI application from your device does not necessarily delete information stored in your Hadi AI account. Use the in-app account-deletion option to request deletion of account-associated data.

9. Account Deletion

Hadi AI provides an account-deletion option where supported.

You may request deletion of your Hadi AI account through the account settings in the application (Profile → Delete Account).

When an account is deleted, we will delete or de-identify personal information associated with the account within a reasonable period, subject to information that we are required or permitted to retain by law or for legitimate security, fraud-prevention, dispute-resolution, or operational purposes.

Some information may temporarily remain in encrypted backups or system logs until those systems are routinely overwritten or deleted.

If you signed in with Apple, deleting your account also revokes the Sign in with Apple authorization for Hadi AI.

Deleting your account does not cancel an active App Store subscription. Subscriptions are managed through your Apple ID / App Store subscription settings and are separate from account deletion; cancel your subscription there to stop future charges.

10. Local Notifications

Hadi AI may use local device notifications to remind you about activities such as:

• Medications

• Appointments

• Fluid tracking

• Weight tracking

• Other reminders you configure

Notifications are intended to help you stay organized.

Notifications are not medical instructions and should not be relied upon as a substitute for instructions from your healthcare professional.

You can manage notification permissions through your device settings.

11. Data Security

Hadi AI uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Encrypted transmission of data in transit (HTTPS / TLS) where supported

• Authentication and access controls for account features

• Server-side handling of AI credentials (not embedded in the mobile app)

• Secure storage practices appropriate to the platforms we use

No method of transmission or storage is completely secure. We cannot guarantee absolute security of information.

You are responsible for maintaining the confidentiality of your device and account access.

12. Data Location

Hadi AI and its service providers may process and store information in the United States and in other locations where those providers operate.

By using Hadi AI, you understand that your information may be transferred to and processed in countries that may have different data-protection laws than your country of residence.

13. Children’s Privacy

Hadi AI is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If you believe we have collected personal information from a child under 13, please contact us at the email below, and we will take appropriate steps to delete such information.

If you are a parent or guardian and believe your child has used Hadi AI without your consent, contact us.

14. Your Choices

Depending on the features available and your device settings, you may:

• Choose whether to create an account or use guest functionality where available

• Choose Apple or Google Sign-In

• Choose whether to use AI features

• Choose whether to use camera / medication-label scanning

• Manage notification permissions in device settings

• Export or share reports you generate, when that feature is available

• Request deletion of your account through the app

You may also contact us to ask questions about this Privacy Policy.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we will update the “Last Updated” date at the top of this policy and may provide additional notice in the app or through other reasonable means.

Your continued use of Hadi AI after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by law.

16. Contact Us

If you have questions about this Privacy Policy, Hadi AI’s privacy practices, or account deletion, contact:

Email: ksgassama@gmail.com

For App Store subscription support, you may also manage or cancel subscriptions through your Apple ID account settings.

17. Acknowledgment

By using Hadi AI, you acknowledge that you have read this Privacy Policy and understand how Hadi AI collects, uses, and shares information as described above.