Communication style is important when considering using virtual assistants. The style is important to making sure all expected tasks are fulfilled. Many negative perceptions focus on lack of personability. In many poor experiences, the mechanism was wrong one or applied style of delivery was wrong. Some assistants have algorithyms, programmed coding, and even learning-based algorythms that allow Artificial Intelligence (AI) improve and maximize the experience. AI with Natural language can be deployed for more personal communication requirements (Chattaraman, Kwon, Gilbert, and Rice, 2019).
It would be a hard sell to leverage digital virtual assistants, especially the speech versions, in education if it weren't for the fact that social media and virtual assistants use among all generations have skyrocketed. Injecting these tools in the education system makes sense. Students are used to them, as well as the isntructors. Virtual Assistants are taking the globe by storm. For a few years, most of the market for online virtual assistants was in North America. Over the past few years, Siri has been growing in Asia and Oceanic areas around Asia. Samsung, Google, and Alexa are branching outside North America (de Renesse, 2017).
There are studies that analyze the human to computer interactions and how the voices sound from machines or assistants. It's hard to find conclusive evidence one way or another, but there seems to be a trend indicating voice conversations that sound like there is a voice in the machine makes fore better experiences. If the conversation sounds like the machine is making the sounds, humans do not enbrace the experience (Guzman 2019).