Frequently Asked Questions (FAQ's)

You can request a quotation by emailing your Bill of Quantities (BOQ) to our sales team, sending us a message on WhatsApp, or contacting our sales desk directly with your required quantities and material specifications.

We operate under a strict 100% Advance Payment Policy. All funds must clear prior to material processing, cutting, or dispatch. Payments are accepted strictly via Bank Wire Transfer to our corporate account or verified cash payments at our office counters.

All outgoing bulk orders are weighed and verified using calibrated industrial weighbridges (computerized Kanta weigh-ins) before leaving our facility.

Both options are available. We coordinate nationwide site-dispatch logistics upon request (transport charges apply based on weight and distance). Alternatively, clients may send their own transport vehicles to pick up material once payment has cleared.

All sales are final. Due to the custom and industrial nature of our inventory, we do not accept returns or issue refunds once payment has cleared or material processing/cutting has commenced.

If delivered goods do not match the explicit specifications on your confirmed Purchase Order (PO), you must notify Gulzar Pipe in writing within two (2) calendar days of delivery with photographic proof and measurement reports for verification and replacement.