Privacy Policy

Guardian Detail Co. (“Guardian Detail Co.”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you interact with us, visit our website, or use our services.

By using our website, contacting us, or booking our services, you agree to the practices described in this Privacy Policy.

Who We Are

Business Name: Guardian Detail Co.
Address: 7533 South Center View Court, West Jordan, UT 84084, USA
Phone: (414) 732-0101
Email: contact@guardiandetailco.com

We provide auto detailing and related services, including interior and exterior detailing, ceramic coating, glass coating, paint correction, wash and wax, tire shine, headlight restoration, and leather services.

Information We Collect

We may collect different types of information when you visit our website, contact us, or use our services.

Information You Provide Directly

You may provide information to us when you:

• Call, email, or message us

• Request a quote or book an appointment

• Fill out a contact form on our website

• Leave a review or testimonial

• Communicate with us in person

This may include:

• Name

• Phone number

• Email address

• Physical address or service location

• Vehicle details (make, model, year, condition)

• Preferred appointment dates and times

• Payment information (processed through secure third parties)

• Any other details you choose to share

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on each page

• Referring website or link

• General location data (city/region level)

This data helps us understand how visitors use our site and improve our services.

How We Use Your Information

We use the information we collect for purposes such as:

• Providing services: To schedule, confirm, and perform detailing services, including follow-up communication about your appointment.

• Customer communication: To respond to your questions, send quotes, and provide updates or reminders.

• Billing and payment: To process payments, send invoices, and manage any related financial records.

• Improving our business: To analyze website usage, service demand, and customer feedback so we can improve our offerings and customer experience.

• Marketing and promotions: To send you optional updates, offers, or service reminders, where allowed by law and your preferences.

• Legal and security purposes: To comply with legal obligations, resolve disputes, enforce our Terms and Conditions, and protect our rights and the rights of others.

We only use your information in ways that are reasonable and related to running and improving our business and services.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party companies that help us operate our business, such as payment processors, booking systems, email or SMS providers, website hosting, and analytics tools. These providers are only allowed to use your information as needed to perform services on our behalf.

• Legal and safety reasons: If required by law, court order, or government request, or if we believe it is necessary to protect our rights, property, or safety, or that of our customers or others.

• Business transfers: In the event of a merger, acquisition, sale of assets, or similar business change, your information may be transferred as part of that transaction.

We limit sharing to what is necessary and take reasonable steps to ensure third parties handle your data appropriately.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences and settings

• Understand how visitors use our site

• Improve website functionality and performance

Cookies are small files stored on your device through your browser. You can usually choose to accept, refuse, or delete cookies through your browser settings. However, some parts of our site may not function properly if you disable cookies.

We may also use third-party analytics tools (such as Google Analytics) that collect and analyze aggregate data about website usage. These tools help us improve our content and services.

Data Retention

We keep your personal information only as long as necessary for:

• Providing our services and completing transactions

• Fulfilling legal, accounting, or reporting obligations

• Resolving disputes and enforcing our agreements

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it in accordance with applicable laws.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures may include:

• Using secure payment processing providers

• Limiting access to personal data to authorized staff

• Maintaining physical and electronic safeguards

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information, but we aim to protect it to the best of our ability.

Your Choices and Rights

Depending on where you live and applicable laws, you may have certain rights regarding your personal information, such as:

• Accessing the personal data we hold about you

• Requesting corrections if your information is inaccurate or incomplete

• Requesting deletion of certain information (subject to legal requirements)

• Opting out of marketing communications at any time

To exercise these rights or update your information, you can contact us using the details provided at the end of this policy. We may need to verify your identity before processing certain requests.

If you no longer wish to receive marketing emails or messages, you can:

• Use the unsubscribe link (if available), or

• Contact us directly and ask to be removed from promotional lists

Please note that even if you opt out of marketing, we may still send you non-promotional messages related to ongoing or past services (for example, appointment confirmations or important notices).

Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have unintentionally collected such information, we will take steps to delete it as soon as reasonably possible. If you believe a child has provided us with personal information, please contact us immediately.

Third-Party Websites

Our website or communications may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices, content, or policies of those third parties. If you visit any linked site, you do so at your own risk and should review that site’s privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will post the updated policy on our website with a new “Last updated” date. Your continued use of our website or services after any changes means you accept the updated Privacy Policy.

How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Guardian Detail Co.
7533 South Center View Court
West Jordan, UT 84084, USA

Phone: (414) 732-0101
Email: contact@guardiandetailco.com