Welcome to Grocery Gramam. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide while using our services.
For any privacy-related concerns, you may contact us at:
📧 grocerygramam@gmail.com
We collect the following personal information when you place an order or interact with our services:
Name
Phone number
Address
Pincode
Gender
Email
Landmark
Preferred language
The information we collect is used to:
Process and deliver your orders
Provide customer support
Improve our services and communication
We do not share your personal information with any third parties except where required by law or to facilitate your delivery.
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse.
Our services are available to individuals aged 13 years and above.
Payments are collected as cash on delivery.
No online payment options are available at this time.
Delivery times may vary and are not fixed.
Refunds or replacements are offered only for damaged products.
Orders can be canceled by contacting us through a phone call.
Users are expected to use our services respectfully and responsibly.
Any misuse, fake orders, or abusive behavior will not be tolerated.
We reserve the right to modify this Privacy Policy at any time.
Changes will be updated within the app.
Grocery Gramam is not responsible for product unavailability or delays in delivery caused by unavoidable circumstances.
Last Updated: Octomer 17, 2025