Privacy Policy

Effective Date: October 29, 2025

This Privacy Policy describes how Kello Solution ("Company," "we," "us," or "our") handles the information collected through the use of our mobile application, PlantoCare (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Company: Kello Solution Email: info@kellosolutions.com

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

A. Information You Voluntarily Provide

This is information you provide when you interact with the App, such as when you create an account (if applicable) or contact us.

• Identifiers: Such as your name, email address, or any username you create.

• Correspondence: Information you provide when you send us emails or other communications.

• Plant Environment Data: Specific data inputs required by the App to find the perfect plant, including:

  • Room size and dimensions.

  • Observed light conditions (e.g., "low light," "bright indirect").

  • Humidity levels or other atmospheric preferences.

B. Plant Illness Detection Data (Images and Analysis)

The App's key feature is detecting plant illnesses, which requires access to your device's camera or photo library.

• Image Data: When you use the illness detection feature, you upload or take a photograph of your plant. These images are temporarily processed by our detection algorithm to provide a diagnosis.

• Analysis Data: The results of the analysis (e.g., "Possible fungal infection") and the image metadata (like time of upload) are collected.

Important Note regarding Image Data: We treat your image data with sensitivity. We do not permanently store images that contain identifiable background information beyond the plant itself. However, anonymized image snippets or features (excluding identifiable user data) may be retained temporarily to improve and train our diagnostic models.

C. Automatically Collected Data (Usage Data)

When you access the App, we may automatically collect certain information that your device sends, including:

• Device Data: Device type, operating system version, unique device identifiers (like the IDFA or Android ID, typically anonymized), and mobile network information.

• Usage Details: Information about how you use the App, such as the dates and times of your access, features used (e.g., which plant profiles you viewed, how often you used the illness detection tool), and time spent in the App.

• Location Data: General, non-precise location information derived from your IP address (country/region) for analytics purposes, but we do not collect or store precise GPS location data unless explicitly required by a future feature and agreed to by you.

3. How We Use Your Information

Kello Solution uses the collected information for various purposes:

• To Provide and Maintain the App: Including enabling the plant finding and illness detection features.

• To Personalize Your Experience: To recommend plants based on your stored room conditions and preferences.

• To Improve the App: To analyze usage trends, troubleshoot technical issues, and improve the accuracy of our plant illness detection algorithms.

• To Communicate with You: To send you technical notices, updates, security alerts, and support messages.

• To Ensure Security: To monitor and detect fraudulent or malicious activity within the App.

4. Disclosure of Your Information

We do not sell your personal information. We may share your information in the following situations:

• With Service Providers: We may share data with third-party vendors and service providers (such as cloud hosting providers and analytics partners) who perform services on our behalf and who are obligated not to disclose or use your information for any other purpose.

• For Business Transfers: If Kello Solution is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

• For Legal Reasons: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.

• Anonymized Data: We may share aggregated, anonymized, or de-identified information (which cannot reasonably be used to identify you) with third parties, including researchers and partners, for analytical and model training purposes.

5. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

• If you have an account, we will retain your information for as long as your account is active or as needed to provide you services.

• If you delete your account, your data will be deleted or anonymized within a reasonable timeframe, unless we are required to retain certain information to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Children's Privacy

The Green Home | PLANTO App is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Your Data Protection Rights (Depending on Jurisdiction)

Depending on where you live, you may have the following rights regarding your data:

• The right to access—You have the right to request copies of your personal data.

• The right to rectification—You have the right to request that we correct any information you believe is inaccurate.

• The right to erasure—You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing—You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing—You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us at info@kellosolutions.com.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page within the App (if feasible) or by email (if you have provided us your email). You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.