About me:
Education / Employment

Contact Tracer

Nashville Metropolitan Health Dept.
(2020)

• Outreached individuals to collect contact history

• Worked within REDCap and Excel to submit and organize data

• Managed caseload of cases and associated contacts to triangulate
  information and inform parties who have been potentially exposed

• Analyzed informatics and reports to appraise risk levels by geography
  and demographic groups.

Outpatient Behavioral Health Case Management

Trilogy Behavioral Healthcare
(2018 - 2020)

• Facilitated rebuilding of healthy skills and routines with clients

• Educated clients on navigating systems such as social security
  benefits, food pantry registries, and subsidized housing waitlists

• Worked in open team-based setting to coordinate caseload

• Utilized de-escalation techniques when clients entered elevated states or crisis situations

Case Management Internship

The Kearney Center
(2016)

• Conducted regular intakes with all new clients to collect personal, financial, and medical information

• Facilitated skills groups on professional development and computer literacy for clients

• Networked with housing providers in the local area to create an updated directory of low-income and transitional resources

• Assisted with case management documentation and data entry