Gotomeeting Download Tablet

I have an issue where having the SSL inspection option turned on for malware filtering is causing app.gotomeeting.com URLs to fail to load. I turn off SSL inspection, the meeting loads. I HAVE added exceptions for gotmeeting.com, citrix.com, etc, but it does not make a difference. I look at the logs and there is no blocked traffic from that computer. I have tried multiple different options in the malware settings, Avira vs Sophos, allowing traffic to pass on malware scan failure, Real-time vs batch, etc...nothing makes a difference.

Now, what I have noticed is that when launching a link through chrome, it is redirected to app.gotomeeting.com which is a web application. When opening the link in edge, it defaults to global.gotomeeting.com which does work fine. It's like the chrome web app is seeing that we are performing inspection and flips out even though the sophos is supposed to NOT inspect traffic for exceptions. Has anyone else seen this or can replicate it? Is there anyway to make an exception that actually works?

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Remote access applications like gotomeeting/logmein/bomgar/citrix/teamviewer etc.. do not work if the certificate chain is broken. These do require the exception but SHOULD work unless there is something in app filtering/IPS blocking the traffic as well.

You can also join via a tablet or smartphone by downloading and using the GoToMeeting mobile app for iOS or Android. Then, you can just open the app and enter the Meeting ID number to join the meeting.

Some of the other notable features of GoToMeeting include project management, synchronized editing, and invitation management. Mobile support is available, in case you want to conduct your video conference via your tablet or smartphone. ff782bc1db