Support

Need help? We’re here for you.

Contact email:
📧 glowhabit.tracker@gmail.com

We typically respond within 24 hours.

FREQUENTLY ASKED QUESTIONS (FAQ)

How do I cancel my subscription?

You can cancel your subscription at any time directly from your iPhone:

1. Open iPhone Settings
   
   

2. Tap your Apple ID at the top
   
   

3. Tap Subscriptions
   
   

4. Select Glow
   
   

5. Tap Cancel Subscription
   
   

How do I restore my purchase on a new device?

If you changed your device or reinstalled the app:

1. Open Glow
   
   

2. Go to Profile
   
   

3. Tap Restore Purchases
   
   

Your active subscription will be restored automatically.

How do I delete all my data?

You are in full control of your data:

1. Open Glow
   
   

2. Go to Profile
   
   

3. Tap Delete Account
   
   

⚠️ This action is permanent and will immediately delete all your habits, streaks, and app settings from your device.

How do I change my reminder time?

To update reminder settings for a habit:

1. Open the habit you want to edit
   
   

2. Tap the Reminder icon
   
   

3. Choose your preferred time and days
   
   

The app is not sending me notifications. What should I do?

Please check your notification settings:

1. Open iPhone Settings
   
   

2. Tap Notifications
   
   

3. Find Glow
   
   

4. Make sure Allow Notifications is turned ON
   
   

Also ensure that Focus or Do Not Disturb modes are not blocking notifications.

How can I contact support?

If you need help or have any questions, please contact us at:

📧 glowhabit.tracker@gmail.com

We’re happy to help 😊