Credos UA

1. Introduction

Credos is a Ukrainian online credit brand operated by LLC “Ukr Credit Finance”. It is a direct non-bank lender, not a bank and not a broker. The official site says the company issues consumer credit through a non-revolving credit line, with public loan ranges from 1,000 to 55,000 UAH, a contract term of 365 days, fixed rates, and borrower age from 18 to 75. The site also says it does not use credit intermediaries and does not require extra third-party services to issue the loan.

At first glance, Credos looks like a normal payday-loan site. In practice, it is more accurately a credit-line lender with repeated interest-payment periods, not a one-shot “borrow for 7 days and repay once” product. The site currently divides the offer into at least two product families, MiniCredos and MaxiCredos, with different payment frequencies, rate structures, and issuance commissions. That matters because the real cost depends not only on the daily rate but also on the chosen product, the payment schedule, and the issuance fee.

The strengths are obvious: fully online servicing, BankID support, card payout, relatively broad loan limits for the segment, early repayment rights, and several repayment channels. The weak points are just as clear: some public pages are not perfectly aligned with each other, annualized borrowing costs are extremely high, and the lender has had NBU enforcement actions in 2024 related to advertising and broader compliance issues.

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2. What kind of organization is this

Credos is the brand of ТОВ “УКР КРЕДИТ ФІНАНС” / LLC “Ukr Credit Finance”, EDRPOU 38548598. The company’s own documents page states that it is a registered financial institution under certificate ІК №116, and the site’s permits page links to the March 2024 extract from the state register and the NBU letter on reissuance of the license.

This is a direct lender. The site says the company does not use credit intermediaries, and the public repayment details, FAQ, legal documents archive, and borrower warnings all belong to Ukr Credit Finance itself. That is materially different from a lead-form or comparison platform.

Credos operates in Ukraine and is aimed at retail borrowers who need online consumer credit for flexible everyday use: emergency bills, purchases, repairs, medicine, or even paying off other finance-company debt. The FAQ explicitly says the money can be used for almost any personal purpose and that even applicants who work unofficially may apply if they have stable income.

Operationally, the service is online-first and effectively online-only for normal retail use. The FAQ says the user does not need to go anywhere because the funds are transferred to the card, and the identity-verification page explains three remote identity routes: BankID NBU, Privat24, or self-uploaded photos.

The reputation picture is mixed. Credos is a real licensed lender with a large public document archive and clear repayment infrastructure. But the National Bank imposed an 85,000 UAH fine in June 2024 for violations related to consumer-credit advertising, and then in August 2024 imposed a much larger 2,949,500 UAH fine plus a written warning after an inspection found breaches of consumer-credit, contract, electronic-document, and debt-collection-related requirements. That does not make the company fake, but it does weaken the clean-trust profile.

3. How the service works

Credos structures its loans as a non-revolving credit line with fixed rates and recurring payment periods. The homepage shows two active product families:

• MiniCredos: public amount 1,000–55,000 UAH, term 365 days, interest-payment periods from 2 to 30 days for new clients.

• MaxiCredos: a 14-day payment version with amount 5,000–55,000 UAH and term 300 days, plus a monthly-payment version with amount 5,000–100,000 UAH and term 365 days, although the site says the monthly MaxiCredos product is temporarily suspended.

For MiniCredos, the public structure is split into two rate periods: 1% per day through day 180 and 0.74% per day from day 181 to day 365. The site also advertises a temporary promo rate from 0.01% to 0.99% for part or all of the first base period, while showing a 15% issuance commission for new clients and a payment-service fee of up to 0.7% when repaying through the lender’s website or personal cabinet.

For MaxiCredos, the cost structure is even clearer. The 14-day-payment product shows a 1% standard daily rate, 0.9% reduced daily rate, and a 20% issuance commission, with real APR figures above 4,100% even on the reduced-rate version and above 6,000% on the standard-rate version. The monthly-payment MaxiCredos variant also shows a 20% issuance commission, but that version is currently marked as suspended.

The service is fast. The FAQ says that during working hours a new client can receive funds in 8 minutes, while repeat-client applications are processed automatically and money reaches the card within minutes after approval. It also says a repeat loan decision can take up to 3 minutes. Those are strong speed claims, but they are consistent with the site’s online-first flow.

Credos also supports additional drawdowns for eligible active borrowers. The FAQ says some clients with an active contract and no overdue debt may receive an offer in the personal cabinet to “take more money,” sign an additional agreement with a one-time password, and receive extra funds instantly without changing the existing term or interest rate. That makes the product more like a managed credit line than a one-time payday cash advance.

4. How to get a loan

The first step is the application form on the site. Credos asks the borrower to fill in accurate personal information, including name, tax ID, address registration data, and other standard identifiers. The FAQ is explicit that false or careless data can break the process.

The second step is identity verification. Credos offers three routes:

• BankID NBU

• Privat24

• manual upload of two photos: a selfie without documents and a selfie holding the passport.

The BankID page is detailed. It says BankID is used to confirm the borrower’s identity through the issuing bank, and Credos receives the person’s name, passport details, tax number, address, and other data after the borrower authorizes the transfer. It also says the procedure is free and usually only needs to be done once unless passport data later change.

After identification, the borrower reviews and signs the contract electronically. The FAQ says that after the call or automated review, the applicant receives an SMS decision and, after reading and signing the agreement, the money is automatically credited to the bank card. The site also uses one-time passwords for additional borrowing inside the personal cabinet.

The process is fully online. Credos says the borrower does not need to travel anywhere because everything happens over the internet and the funds are sent to a card. That places it firmly in the fully remote MFO segment.

As for approval style, the public flow appears mixed. First-time applicants may be called by a staff member, while repeat clients are described as automatically processed. So the practical answer is: initial underwriting may include human involvement, while repeat borrowing looks much more automated.

5. Loan requirements and eligibility

The core public requirements are simple. The FAQ says the borrower must be 18 to 75 years old, provide a passport and tax ID, have a valid bank card issued in their own name, and have a mobile phone plus email for communication and contract delivery.

The site does not publicly require a formal income certificate. The FAQ says no income certificate is needed, and official employment is not decisive as long as the person has stable work income that allows repayment. That means self-employed users and informally employed users are within the target market.

Credos also says that applicants with loans from other credit organizations may still apply, as long as they do not have an active unresolved debt with Ukr Credit Finance itself. That is a typical high-access MFO policy.

There is one inconsistency worth flagging. One FAQ answer says Credos gives quick loans without guarantors, but other FAQ entries explicitly discuss a guarantor’s liability and whether the guarantor can be changed. That suggests that some legacy or edge-case flows involving surety still exist in the public content, even if the main current retail flow does not emphasize them. A borrower should check the exact passport and contract rather than assume the guarantor issue is irrelevant.

6. Loan terms and conditions

The headline public terms look like this:

Product

Amount

Term

Payment cycle

Standard daily rate

Reduced / promo rate

Issuance fee

MiniCredos

1,000–55,000 UAH

365 days

2–30 days for new clients

1% to day 180, then 0.74%

Promo 0.01%–0.99% for first base period; reduced rate publicly shown but numerically same in the current page block

15%

MaxiCredos (14-day)

5,000–55,000 UAH

300 days

every 14 days

1%

0.9%

20%

MaxiCredos (monthly)

5,000–100,000 UAH

365 days

monthly

1%

0.9%

20%

The monthly MaxiCredos version is marked as temporarily suspended on the live site.

The real APR numbers are very high. MiniCredos shows a real APR from roughly 3,181.65% to 6,619.47% depending on amount and rate mix. MaxiCredos shows roughly 4,177.52% to 6,025.29% on the product blocks currently visible. These are not small variations. They mean this is expensive short-to-medium-term non-bank credit even before delinquency.

The public cost structure has three important parts. First, the daily interest rate. Second, the issuance commission of 15% on MiniCredos or 20% on MaxiCredos. Third, a website/personal-cabinet payment-service fee of up to 0.7% when the borrower pays through the lender’s own digital interface. That third fee is not enormous, but it is still a real cost that some borrowers miss.

The site openly markets promo and reduced rates, especially for first borrowing and for good payment discipline. But the benefit is conditional. The warning section says that for both MiniCredos and MaxiCredos, if the borrower fails to pay required interest, commission, or scheduled principal parts on time, further interest starts accruing at the standard rate rather than the preferential one. In plain language: promotional pricing is fragile. Miss a payment and the cheaper rate can disappear.

On late payment, the public warning block is unusually aggressive in wording. For overdue obligations, the site references contract clauses applying 401,500% annual interest under Article 625 of the Civil Code, but then immediately states practical caps: the daily overdue charge cannot exceed 2% of the unpaid principal, it is not charged when the debt portion is below 100 UAH, and the total amount of such annual-interest charges plus other breach-related payments cannot exceed half of the credit amount received. That means the legal wording is harsh, but the actual collectible penalty is capped.

Extension is not strongly foregrounded on the live pages. I did not find a clean public “prolongation” page on the reviewed materials. Instead, the product is built around continuing use of funds up to 365 days as long as the borrower pays interest by each next interest-payment date. So the practical model is not a classic payday rollover button; it is continuing use of the credit line while required periodic interest is paid.

Credos does allow early repayment and statutory withdrawal within 14 days. The FAQ says the borrower may fully repay at any time, that the agreement can be terminated through proper early closure, and that a consumer may refuse the contract within 14 days after conclusion, returning the principal within 7 days after the written notice and paying only interest for the actual days of use.

7. Supported payout methods: how users can receive the loan

Credos is clearly a card-disbursement lender. The FAQ says the borrower needs a valid bank card in their own name, and the company transfers the money to that card after signing. The BankID page also ties the identity flow to the bank that issued the card.

Receiving method

Status

Personal bank card

Supported

Current bank account via linked card

Implied, but card is the practical public route

IBAN-only transfer

Not separately marketed

E-wallet

Not shown

Mobile wallet

Not shown

Cash pickup

Not shown

The name-matching rule matters. The FAQ explicitly says the bank card must be issued to the borrower. That is standard fraud control, and borrowers should not assume third-party card payouts are allowed.

8. Supported repayment methods: how to repay the loan

Credos provides a fairly broad repayment menu. The FAQ says the borrower may repay:

• in the personal cabinet with a card from any Ukrainian bank connected to Visa or MasterCard

• with cash in partner self-service terminals such as PrivatBank, City24, and EasyPay

• on the EasyPay website

• by bank transfer at any bank cash desk using the lender’s requisites.

For bank repayment, the FAQ says the borrower does not need special documents beyond the credit contract number and the company’s requisites. The archive/contact block publicly lists the company bank details, including UA433204780000026507924489945, MFO 320478, and the legal name ТОВ «УКР КРЕДИТ ФІНАНС».

Partial repayment is allowed. The FAQ recommends that if the borrower cannot pay the full debt at once, they should at least cover the interest and part of the principal, because afterward interest will accrue on a smaller outstanding amount. That is a practical and useful point.

Another person may repay the borrower’s debt. The FAQ says this is possible if the payer knows the contract number and the lender’s requisites. That is helpful for family-assistance cases, but it does not change the borrower’s legal responsibility under the contract.

If payment fails in the personal cabinet, Credos tells borrowers to check bank-card balance, internet-payment limits, card validity, and possible bank restrictions on repeated failed transactions. It also advises using an alternative repayment method if digital payment continues to fail. That is operationally sensible, especially near a due date.

9. Advantages and disadvantages

Advantages

Disadvantages

Direct licensed lender, not a broker

Real APR is extremely high

Fully online application and signing

Issuance commissions are large: 15% or 20%

BankID, Privat24, and manual photo identification

Promotional pricing can disappear after missed payments

Broad loan range up to 55,000 UAH on main products

Public pages are not perfectly consistent

Several repayment methods

2024 NBU fines and warnings weaken compliance profile

Early repayment and 14-day refusal right

Delinquency wording is aggressive even if legally capped

Repeat loans and additional drawdowns can be very fast

Some FAQ content conflicts on whether guarantors are relevant

This is not a ghost site. It is an operating lender with mature infrastructure. But the cost profile is harsh enough that convenience should not be confused with affordability.

10. Who this service may suit

Credos may suit borrowers who need fast online access, want money on a bank card, and can handle a structure where they make regular interest payments rather than waiting until the end. It may also suit repeat borrowers who value very fast automatic decisions and clients who want a larger online limit than many small payday apps provide.

It is a weak fit for users looking for cheap credit, users who already struggle to meet periodic payments, or anyone who may rely on promotional rates and then miss deadlines. It is also a weak fit for borrowers who want fully predictable, low-cost installment lending rather than high-cost non-bank credit-line borrowing.

11. Risks and important things to check before applying

The first risk is the real total cost. A borrower can look at “0.01%” or “0.9%” and miss the bigger picture: Credos also charges a sizeable issuance commission, and the published real APR figures are measured in thousands of percent, not dozens.

The second risk is payment discipline. The site’s own warning section says missed payments can push the borrower from promo or reduced conditions back onto the standard rate, and overdue charges can start accruing under the contract framework. That can change the economics fast.

The third risk is assuming that the product behaves like a classic short payday loan. It does not. The current public structure is a 365-day credit line with recurring payment periods, continuing use of funds, and possible additional drawdowns. That can encourage longer debt retention than the borrower initially planned.

The fourth risk is assuming the public pages are fully synchronized. They are not. The site says no guarantor is needed, yet other FAQ entries still discuss guarantor responsibility. Product blocks also use overlapping language around standard, reduced, privileged, and promo rates. The borrower should therefore read the exact passport of consumer credit and contract schedule, not rely on one marketing block.

The fifth risk is compliance confidence. Credos is real, but the 2024 NBU enforcement actions mean the borrower has a solid reason to read the contract extra carefully instead of assuming the lender’s communication has always been regulator-clean.

12. Customer support and communication channels

Credos has a stronger support footprint than many smaller MFO sites. Public pages show:

• hotline 0 800 20 02 21

• additional accessibility number +38 (093) 995-23-88

• email [email protected]

• website personal cabinet

• online chat on the site

• arrears department email [email protected].

The time schedule is a little layered. The contact center is described as working 24/7 without days off, the main company working hours are listed as Monday to Friday, 9:00–18:00, and the arrears department is shown as Monday to Saturday, 9:00–20:00. That is actually useful information, because it means loan access and customer communication are broader than head-office hours.

13. FAQ

What is Credos?

Credos is the online lending brand of LLC “Ukr Credit Finance”, a Ukrainian non-bank financial company.

Is Credos a direct lender or a broker?

It is a direct lender. The site says it does not use credit intermediaries, and all public repayment, contract, and warning materials belong to Ukr Credit Finance itself.

How fast can I get money?

During working hours, the FAQ says a new client may receive funds in about 8 minutes, while repeat-client applications can be processed automatically and funded within minutes after approval.

What documents do I need?

A passport, tax ID, a bank card in your own name, a mobile phone, and email. If BankID is not used, the site may request uploaded documents or selfies for identification.

Can I get a loan with bad credit?

The site says clients with other loans may still apply as long as they do not have open unresolved debt with Ukr Credit Finance itself. It also says previous payment problems do not necessarily block repeat-credit decisions.

What amounts can I borrow?

The main public range is 1,000 to 55,000 UAH, although the active product family and repayment structure affect what is actually available.

How do I receive the money?

Funds are transferred to your personal bank card after approval and signing.

How can I repay the loan?

Through the personal cabinet, PrivatBank / City24 / EasyPay terminals, the EasyPay website, or bank transfer using the lender’s requisites.

What payment details do I need for bank repayment?

You need the credit contract number and the lender’s bank requisites.

Can I repay early?

Yes. Full early repayment is allowed, and the FAQ says the agreement can be terminated early after full settlement.

Can I cancel the contract after signing?

Yes. The FAQ says you may withdraw from the consumer-credit contract within 14 days from conclusion and return the money within 7 days after sending the written refusal notice, paying only for actual days of use.

Can another person pay my debt?

Yes. The FAQ says another person may close the debt if they know the contract number and Credos requisites.

Can I get more money while the loan is active?

Sometimes yes. Eligible clients with an active contract and no overdue debt may receive an offer in the personal cabinet for additional funds, signed with a one-time password.

What happens if I miss the due date?

You can lose access to the reduced or promo rate, shift back to the standard rate, and trigger overdue-interest and other breach consequences under the contract, subject to legal caps.

Is the first loan really interest-free?

Not in a clean universal sense. The site shows promo rates from 0.01% to 0.99% for part of the first base period, but it also charges issuance commissions and publishes extremely high real APR ranges.

Is Credos safe to use?

It is a real operating lender with licensing documents, repayment infrastructure, and a public archive. But it is also a high-cost lender with 2024 NBU sanctions on record. Those two facts both matter.

14. Final conclusion

Credos UA is a real Ukrainian direct lender with a mature online process, multiple identification methods, fast repeat-client handling, card payout, and broad repayment infrastructure. It is more structured than a thin payday landing page and more flexible than a single-shot microloan because the product behaves like a credit line with recurring payment periods and optional additional drawdowns.

Its main strengths are speed, accessibility, remote onboarding, several repayment methods, and relatively high available limits for this part of the market. Its main weaknesses are the very high effective cost, the large issuance commissions, the fragility of promotional pricing, inconsistent public wording on some points, and the regulator-enforcement record from 2024.

The blunt conclusion is simple: Credos may suit a borrower who needs fast online access to expensive short-to-medium-term credit and can manage the payment schedule precisely. It is a poor choice for anyone looking for cheap borrowing, casual rollover behavior, or a product they do not need to read carefully. The contract details matter here more than the marketing banner.

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