Frequently Asked Questions

Our snacks are made from natural superfoods with no artificial preservatives. They stay fresh for 4–6 weeks when stored in a cool, dry place.

Yes. Every batch goes through third-party lab testing for safety and function. We provide QR batch traceability so you can check your product’s authenticity instantly. No fake claims, no shortcuts. 

Keep them sealed in their compostable packs. For best taste and texture, store at room temperature (20–25°C). 

Yes! We ship across Vietnam via trusted delivery partners. Orders usually arrive within 2–4 business days in major cities. 

Most of our products are naturally gluten-free and plant-based. Check the product page for detailed ingredient lists and labels.

No worries — just contact us within 7 days of receiving your order. We’ll arrange a replacement or refund.