How to Check Your Balance on GiftCardMall

Keeping track of your GiftCardMall Visa®, Mastercard®, or retail gift card balance via www.giftcardmall.com is crucial to make sure your purchases go smoothly and to prevent declined transactions. Whether you received a physical card or an e-gift, the balance represents the total amount available for you to spend  just like cash.

Check Your Balance Online

The easiest and fastest way to check your gift card balance is online.

Steps to Check Online Balance:

1. Visit the Official Website
   
   

   • Go to www.giftcardmall.com
     
     

   • You might be redirected to the new www.giftcardmall.com portal, as GiftCardMall has merged with that platform.

Always verify that the website address begins with https:// and shows a padlock     icon to confirm the page is secure.

2. Find the Balance Section
   
   

   • Look for an option like Check Balance or View Card Activity.
     
     

3. Enter Your Card Information
   
   

   • 16-digit card number
     
     

   • Expiration date (MM/YY)
     
     

   • CVV/security code (3 digits on the back)
     
     

   • ZIP code (sometimes required for verification)
     
     

4. View Your Balance
   
   

   • Once submitted, you’ll see your remaining balance, recent transactions, and any pending authorizations.
     
     

   • Print, screenshot, or save the page for your records.
     
     

5. Check Transaction Details (Optional)
   
   

   • You can often view where and when your card was used  a great way to track spending and detect fraud.

Check Your Balance by Phone

If you prefer to use your phone or can’t access the website, you can check your balance by calling customer service.

How to Check by Phone:

1. Dial the number on the back of your card.
   Most GiftCardMall Visa/Mastercard cards use 1-855-202-5628 or a similar toll-free number.
   
   

2. Follow the automated system prompts.
   You’ll need to input your card number, expiration date, and security code.
   
   

3. The system will tell you your current balance and sometimes your most recent transactions.
   
   

4. If needed, you can press-0 or another option to speak to a live representative for help.

Check Your Balance In-Store (Retail Gift Cards Only)

If you bought or received a store-specific gift card (like Amazon, Walmart, or Starbucks through www.giftcardmall.com), you can check its balance in person.

How to Do It:

• Visit the retailer’s store or website.
  
  

• Ask a cashier or customer-service representative to check your balance.
  
  

• Some stores have self-service kiosks that let you scan your card.
  
  

This method works only for closed-loop gift cards (usable at one brand). Open-loop        Visa/Mastercard cards must be checked online or by phone via www.giftcardmall.com.