Your records. Ready to play.
Welcome to Crate Label Support.
Crate Label is an iPhone app for vinyl DJs, collectors and record sellers. It helps you identify records, organise track information, analyse BPM and musical key, create labels and prepare records for printing.
Need help, found a bug or have a feature suggestion?
Email: cratelabelapp@gmail.com
Please include the following when reporting a problem:
Your iPhone model and iOS version
Crate Label app version and build number
A short description of the problem
A screenshot or screen recording, if useful
Your printer model, if the issue concerns printing
Do not send passwords, API keys, private account credentials or sensitive personal information.
Open Crate Label and connect your Discogs account using the app's collection features.
Once authorised, you can browse imported records and prepare labels.
Yes. You can search for records, use the supported scanning features, paste a Discogs release URL or enter record information manually.
Crate Label provides supported BPM and key lookup features, Mic BPM, Tap BPM and manual editing.
Results should be checked, particularly for remixes, edits and different recordings.
Crate Label supports direct printing with the Phomemo M220 and provides an AirPrint option for compatible printers.
Printer compatibility varies by model. Support for one Phomemo printer does not guarantee compatibility with other Phomemo models.
Make sure the printer is turned on and nearby.
Check that Bluetooth is enabled and Crate Label has the required permission.
Return to the printer connection screen and reconnect.
If the problem continues, email support with your printer model and a description of the issue.
Yes. Crate Label includes saved-label, reprint and batch-preparation features.
Available options depend on the app version and the label information saved.
Some recordings may be unavailable because of regional restrictions, subscription eligibility, service availability or an incorrect music match.
Try another search or check the recording and version.
Crate Label is being tested through Apple's TestFlight service.
If you're testing a beta version, feedback about crashes, navigation, scanning, music matching, saved records and printing is particularly useful.
You can report problems through TestFlight or email cratelabelapp@gmail.com.
For information about record collection data, connected music services, device permissions and privacy choices, read our:
For privacy enquiries, access, correction or deletion requests, email:
Crate Label is independently developed and operated in Australia by Jeff Jeavons-Fellows, trading as DAM VINYL.
Crate Label is not affiliated with or endorsed by Discogs, Apple Music, YouTube, GetSongBPM or Phomemo.
© 2026 Crate Label.