Hi! My name is Gerardo Ovalle

I am a results-driven professional with 7 years of experience, currently based in Madrid for the past 3 years following the completion of my Master’s in Digital Business and Innovation at IE Business School. In my current role, I partner with both private and public organizations to safeguard their brand reputation, manage crises, and uncover emerging trends across more than 15 industries through advanced Social Listening. My career has been defined by high-impact roles in account management and customer success, with a specialized focus on digital business, B2B SaaS, supply chain, and retail.

I consider myself an ambitious person with significant personal and professional objectives. I enjoy challenges, high-quality work, and teamwork, especially within multidisciplinary teams, to overcome obstacles with different perspectives.

I am interested in commercial and strategic areas where interaction with various counterparts, understanding their needs, and providing tailored solutions are essential for building long-term relationships.

With native Spanish and advanced English proficiency, I have experience working with AI, various low-code tools, SAP S/4 HANA, Microsoft Office, G Suite, basic Salesforce, Jira, and other applications for different solutions. Additionally, I have knowledge of Python, SQL, and Machine Learning.