Individuals have the right to ask an organisation whether or not they are using or storing their personal data. Organisations need robust, scalable solutions to process these requests, and manage individuals data in an efficient, timely manner. The Data Subject Access Request Management application allows organisations to manage Subject Access Requests from individuals that request a copy of their personal data and find out how that data, plus other supplementary data, is being processed .It revolves around the processing of SARs (Subject Access Requests) within the General Data Protection Regulation (GDPR Policy Template), which includes consent withdrawal, data access requests, rectification, erasure of personal data, restriction of data processing, data portability, objection to personal data processing , and automated decisions and profiling.
Key Features and Functionality:
Quick case resolution
The application is designed to allow Data Specialists to resolve cases effortlessly in a timely manner. It comes with a number of tools that ease the processing of a SAR including: uploading and management of documents; addition of quick comments; deadline auditing; creation of ad-hoc request tasks and the ability to send emails to case requestors and DSAR.
The General Data Protection Regulation is a significant piece of legislation that replaces all current data protection regulations.
We've developed a suite of tools for the Control Panel which will help you with achieving and maintaining compliance. These tools aim to reduce the cost overhead of some key parts of compliance, make it easy to manage certain common processes, and guide you to areas that need attention.
The GDPR Training specifies a number of rights that individuals have regarding any of their personal data held by organisations. They may exercise these rights at any time, without cost or undue difficulty or delay.
This means you - as a data controller - have a responsibility to be able to fulfil requests on this data across all locations in a timely manner (30 days).
For your website and CMS, we're making this easy and quick to manage.
To make it easy to keep track of requests, we’ve built a ticketing system so you have an at-a-glance view of oustanding requests and how long you have to action them.
You can use this system to manage requests that you receive from outside of the website as well, if you wish.
A critical part of the GDPR cookie consent is the expanded requirement for how consent is collected for processing user data. To this end we've expanded our forms module with support for easily creating compliant consent options and attaching them to any existing or new data collection points on your website.
It is necessary to update your privacy policies for GDPR data protection policy template, and the details will need to updated on a more regular basis. In the Control Panel, we have one convenient place for dropping in and editing policies. Policies placed in the manager will also be integrated with other compliance features such as saving a copy of the policy at the time that a user submits any data, which is necessary.