ChiaTua Tech — Support
ChiaTua Tech is the employee app for nail shops that use the ChiaTua platform. Use it to clock in and out, get turn alerts from the front desk, check your schedule, request time off, and manage your profile.
Getting started
Your shop creates your account. Open the App and sign in with the email or phone number your shop registered for you. If you cannot sign in, please contact your shop manager or email us at the address below.
Frequently asked questions
I can't clock in — it says I'm too far from the shop. Clock-in confirms you are at the shop (within ~100 m) using your location. Make sure location access is allowed for ChiaTua Tech in your device settings, and that you are at the shop. If the shop's saved location looks wrong, ask your manager to update it.
I'm not receiving turn alerts. Make sure notifications are allowed for ChiaTua Tech in your device settings, and that you are clocked in and marked ready. Turn alerts are sent by the front desk.
How do I change my profile photo or details? Open Profile from the home screen and edit your information, then save.
How do I delete my account? Open Profile → Delete Account → confirm. This permanently deletes your account.
I work at more than one shop. You can switch shops in the App; your schedule, turns, and timesheet follow the shop you select.
Contact us
Name: Vincent Khong
Phone: +1(832) 762-6283
Email: vincent@futesolution.com