Privacy Policy for Freelx – Buy & Sell Items Quickly

Privacy Policy for Freelx - Buy & Sell Items quickly
Effective Date: 28-11-2024

1. Information We Collect

When you use Freelx, we may collect the following personal information:

• Mobile Number: We collect your mobile number for account creation, user identification, and communication purposes.

• Email Address: We collect your email address for account creation, communication, and for providing login options such as email-based authentication links.

• Current Location: We may access your device's location to improve the app's functionality, such as helping users post items in the correct location for sale.

• User Profile Photo: If you choose to upload a profile photo, we collect and store it for personal identification purposes within the app.

• User-Submitted Content: When you post an advertisement to sell items, we collect details about the items, including images, descriptions, and pricing. This content is stored and displayed in the app.

• Subscription Data: When you purchase a subscription, we collect transaction details, including the subscription plan selected, transaction ID, and payment status, to manage your subscription services.

2. Data Storage and Usage

We utilize Firebase Realtime Database and Firebase Storage to store the data related to user profiles, ads, and images. Firebase allows us to efficiently store and manage your information, ensuring your content is available across devices and users.

3. AdMob Ads and Google Analytics

We have integrated AdMob advertisements into the app. AdMob may collect non-personal data for ad targeting purposes, such as your interaction with ads or app usage data. This data helps us deliver more relevant advertisements and improve user experience. For more details, you can visit the AdMob Privacy Policy.

Additionally, we use Google Analytics to analyze app usage, understand user behavior, and improve the app's performance. Google Analytics collects information such as your interaction with the app, device information, and app usage statistics. This data is anonymized and used solely for improving the app experience. For more information on how Google Analytics collects and processes data, you can refer to the Google Privacy Policy.

4. User Content and Interaction

In Freelx, users can interact with sellers through text-based chat to inquire about the items listed for sale. This functionality allows users to communicate directly with sellers. However, the app does not allow users to share or exchange photos, videos, or other types of user-generated content (apart from the images of items being sold). Communication between users is limited to text-based messaging.

5. Subscription and Payments

If you choose to purchase a subscription pack within the Freelx app, the following terms apply:

a. Payment Information:
We process subscription payments through UPI-based transactions. When you make a payment, we do not store your UPI ID or bank details. Instead, payments are securely handled by third-party payment gateways (e.g., Razorpay, Paytm, or similar providers). These gateways adhere to industry-standard security protocols to ensure the protection of your payment data.

b. Data Collection for Transactions:
We may collect and store the following transaction details for record-keeping and to ensure proper delivery of services:

• Transaction ID

• Subscription pack details (e.g., plan duration and features)

• Payment status (e.g., success or failure, cancellation, declined)

• c. Refunds and Cancellations:

• Refunds are not applicable for any purchases. We appreciate your understanding 

d. Third-Party Service Providers:
By using UPI payments, you consent to the sharing of transaction details with third-party payment service providers solely for processing payments and providing subscription services.

6. User Control and Data Deletion

We believe in giving users full control over their personal data. As a user, you have the option to delete your account anytime with a single click in the app. When you delete your account, all your personal data, including your ads and profile, will be removed from our database.

7. How We Protect Your Data

We take reasonable precautions to protect your data from unauthorized access, alteration, or deletion. While no method of transmission over the Internet or electronic storage is completely secure, we use Firebase's robust security features to safeguard your personal information.

8. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with service providers like Firebase for storage and database management, and third-party payment gateways for processing payments. These providers are bound by strict data protection agreements to ensure your information is kept secure.

9. Your Consent

By using the Freelx app, you consent to the collection and use of your information as outlined in this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly.

11.Owner Information

Freelx is owned and operated by Gurwinder Singh, an individual proprietor. As the owner, Gurwinder Singh is committed to ensuring a secure, user-friendly, and innovative marketplace experience for all users.

If you have any specific inquiries, suggestions, or concerns about Freelx, Gurwinder Singh can be reached directly through the Contact Us section or via the official email: freelxteam@gmail.com. Phone : +91- 83600 48230.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: freelxteam@gmail.com




Terms and Conditions for Freelx – Buy & Sell Items Quickly

Effective Date: 28-11-2024

Welcome to Freelx! By downloading, accessing, or using the Freelx – Buy & Sell Items Quickly app (“App”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using the App. If you do not agree with these Terms, please do not use the App.

1. Introduction

Freelx is a platform that connects buyers and sellers for trading new, preowned, and used goods locally. Freelx does not own, buy, or sell the items listed on the App and serves solely as an intermediary platform.

2. User Accounts

a. Account Registration

• To use Freelx, users must create an account by providing accurate and up-to-date information such as a mobile number, email address, and other required details.

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

b. Account Termination

• Freelx reserves the right to terminate or suspend your account if you violate these Terms or engage in fraudulent, illegal, or harmful activities on the App.

• Users can delete their accounts at any time through the App’s account deletion feature.

3. User-Generated Content

a. Posting Ads

• Users can post ads for items they wish to sell, including accurate descriptions, real photos, and pricing. By posting an ad, you confirm that the content is true and complies with these Terms.

b. Prohibited Content

• Users must not post ads or content that:

  • Contains illegal or counterfeit goods.

  • Violates intellectual property rights.

  • Contains offensive, discriminatory, or harmful material.

  • Promotes fraudulent or misleading activities.

c. Responsibility for Content

• Freelx is not responsible for the accuracy or authenticity of user-generated content. Users are solely responsible for their listings and the accuracy of the information provided.

4. Subscription and Payments

a. Subscription Plans

• Freelx offers subscription plans to access premium features. Details of available subscription plans are listed within the App.

b. Payment Methods

• Payments for subscriptions are processed via UPI or third-party payment gateways. Freelx does not store sensitive payment information such as UPI IDs or bank details.

c. Refund and Cancellation Policy

• Refunds are not applicable for any purchases. We appreciate your understanding .

5. Buyer and Seller Responsibilities

a. Buyer Responsibilities

• Buyers must verify the condition and authenticity of the item before making a purchase. Freelx is not responsible for disputes or issues arising between buyers and sellers.

b. Seller Responsibilities

• Sellers must provide accurate descriptions and real photos of items. Misleading or fraudulent listings are strictly prohibited.

c. Transactions

• All transactions are conducted directly between buyers and sellers. Freelx does not facilitate or guarantee the completion of transactions.

6. Communication Between Users

a. In-App Messaging

• Users can communicate through text-based chat within the App to inquire about listed items. Freelx does not monitor or assume responsibility for user interactions.

b. Prohibited Communication

• Users are prohibited from using the App to send spam, offensive, or harmful messages. Violations may result in account suspension or termination.

7. Prohibited Activities

Users must not:

• Use the App for illegal or unauthorized purposes.

• Post fraudulent or counterfeit goods.

• Attempt to hack, disrupt, or manipulate the App’s functionality.

• Collect or harvest other users’ personal data without consent.

8. Intellectual Property

a. Ownership

• Freelx retains all rights, title, and interest in and to the App, including its design, features, and content. Users may not reproduce, distribute, or create derivative works based on the App without Freelx’s prior written consent.

b. User-Generated Content

• By posting content on Freelx, users grant Freelx a non-exclusive, royalty-free, worldwide license to display, distribute, and promote the content on the App.

9. Limitation of Liability

• Freelx is not responsible for any losses, damages, or disputes arising from:

  • The sale or purchase of goods through the App.

  • The accuracy or authenticity of user-generated content.

  • Unauthorized access to your account due to negligence on your part.

• The App is provided "as is," and Freelx does not guarantee uninterrupted or error-free use.

10. Privacy Policy

Your use of the App is governed by our Privacy Policy (link to Privacy Policy), which outlines how we collect, use, and protect your personal information.

11. Changes to Terms

Freelx reserves the right to update or modify these Terms at any time. Users will be notified of significant changes through the App. Continued use of the App after changes are made constitutes acceptance of the revised Terms.

12. Governing Law and Dispute Resolution

a. Governing Law

• These Terms are governed by the laws of India.

b. Dispute Resolution

• Any disputes arising out of or related to these Terms or the App will be resolved through binding arbitration in Chandigarh, India, in accordance with the Arbitration and Conciliation Act, 1996.

13.Owner Information

Freelx is owned and operated by Gurwinder Singh, an individual proprietor. As the owner, Gurwinder Singh is committed to ensuring a secure, user-friendly, and innovative marketplace experience for all users.

If you have any specific inquiries, suggestions, or concerns about Freelx, Gurwinder Singh can be reached directly through the Contact Us section or via the official email: freelxteam@gmail.com. Phone : +91- 83600 48230.

14. Contact Information

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Email: freelxteam@gmail.com