Founder’s Inc. Support

Start with $0. Build an empire.

Founder’s Inc. is a business strategy game where you start with nothing, build businesses, discover demand, compete for customers, manage cash, survive setbacks, sell companies, and build your founder career.

Need help, found a bug, or have a question? You’re in the right place.

Contact Support

For help with Founder’s Inc., email:

jonking17@gmail.com

When reporting an issue, please include:

• Your iPhone model

• Your iOS version

• A short description of what happened

• Which level or screen you were on

• A screenshot, if possible

We appreciate bug reports and player feedback. They help us make Founder’s Inc. better.

Frequently Asked Questions

What is Founder’s Inc.?

Founder’s Inc. is a business strategy game built around a simple idea:

Start with $0. Build an empire.

You create businesses, earn money, research opportunities, compete for customers, manage risk, protect your cash, sell companies, and build your reputation as a founder.

The goal is to learn how business works by playing—not by sitting through lessons.

What is included in the current version?

The current Founder’s Inc. experience begins with Chapter I — Start.

Chapter I takes you through five stages of becoming a founder:

Level 1 — First Dollar
Create something customers will pay for.

Level 2 — Find the Demand
Discover that some opportunities have more demand than others.

Level 3 — Compete
Compete against another business for customers.

Level 4 — Survive
Manage cash, expenses, growth opportunities, and financial risk.

Level 5 — Founder Test
Put everything you’ve learned together without step-by-step guidance.

Additional Founder’s Inc. content and chapters are planned for future releases.

What happens after I complete Chapter I?

Completing Chapter I unlocks additional replay opportunities designed to let you continue building businesses, earning Founder Cash, improving your results, and growing your founder career while future chapters are developed.

Founder’s Inc. is designed to grow over time with additional business challenges, systems, and chapters.

What is the Founder Pass?

The Founder Pass is an optional one-time purchase for players who want to support the continued development of Founder’s Inc.

Founder Pass owners receive:

• Ad-free access to future Founder’s Inc. chapters

• Founder Pass benefits as new content is released

• A way to directly support the continued development of the game

The Founder Pass does not unlock chapters that have not been created yet. New chapters will become available as they are developed and released.

Do I need the Founder Pass to play?

No.

Founder’s Inc. is designed so that purchasing the Founder Pass is optional.

The Founder Pass supports development and provides ad-free access to future chapters, but the game is not designed around pay-to-win mechanics.

Strategy and gameplay determine your success.

Will future chapters cost extra if I own the Founder Pass?

The current plan is for Founder Pass owners to receive ad-free access to future chapters without purchasing each chapter separately.

Founder’s Inc. is intended to grow as one continuing game rather than requiring players to repeatedly purchase individual chapters.

Will Founder’s Inc. have ads?

Chapter I is designed to be playable without required advertising.

As Founder’s Inc. expands, free players may see advertising or optional advertising opportunities in future content.

Founder Pass owners receive ad-free access to future chapters.

I purchased the Founder Pass but it is not showing. What should I do?

First, make sure you are signed into your iPhone with the same Apple ID that originally purchased the Founder Pass.

If a Restore Purchases option is available in the app, use it to restore your purchase.

If your Founder Pass still does not appear, contact us at:

jonking17@gmail.com

Please do not send passwords, full payment information, or other sensitive financial information.

Can I purchase the Founder Pass more than once?

The Founder Pass is intended to be a one-time purchase.

If you previously purchased it, you should not need to purchase it again on the same Apple account.

How do I request a refund for an App Store purchase?

Purchases are processed by Apple through the App Store.

Refund eligibility and refund requests are handled by Apple rather than directly by Founder’s Inc.

You can use Apple’s official purchase and refund support options associated with your Apple ID.

Does my progress save?

Founder’s Inc. is designed to save meaningful game progress as you play, including important events such as:

• Money earned or spent

• Level completion

• Businesses sold

• Businesses failed

• Achievements

• Savings activity

• Founder progress

Avoid deleting the app unless necessary, because locally stored game data may be removed when an app is deleted.

Can I transfer my progress to another device?

Cross-device accounts and online progress syncing are not currently part of the initial Founder’s Inc. experience.

If you are changing devices and are concerned about your progress, contact support before deleting the game from your existing device.

I ran out of money. Do I have to restart the whole game?

No.

Founder’s Inc. is designed so that running out of money does not permanently end your founder career.

If you run out of available cash, the game can return you to basic earning opportunities so you can rebuild your capital and try again.

Every founder can get Back to the Hustle.

Can my business fail?

Yes.

Business failure is intentionally part of Founder’s Inc.

You may lose money invested in a business, but failure is designed to give you another opportunity to change your strategy and try again.

Your founder journey continues.

Why did I lose a level?

Founder’s Inc. combines gameplay skill and business decisions.

You may need to reconsider things such as:

• Which market you entered

• How much money you spent

• What customers wanted

• How you responded to competitors

• Which opportunities you funded

• How much cash you protected

• When you chose to take risks

There is not always one perfect answer.

Can I replay the game?

Yes.

Replayability is an important part of Founder’s Inc.

Businesses, market conditions, competition, customer behavior, and other variables can change, so a new run may play differently from your previous one.

The goal is to improve your strategy and become a better founder over time.

What is Founder Cash?

Founder Cash is the money you have earned during your founder career.

Unlike many games, Founder’s Inc. is designed around economic continuity: money you earn matters, and money you spend comes from the capital you have built.

What is Reputation?

Reputation represents your growing track record as a founder.

Successful businesses, strong decisions, difficult recoveries, achievements, and future challenges can contribute to your Reputation.

As Founder’s Inc. expands, Reputation is intended to become increasingly important to your founder career.

What are Savings?

Savings are designed to help you protect some of the money you have earned instead of leaving every dollar at risk inside your current business.

The system becomes important as businesses become more difficult and financial risk increases.

Can I turn off sound or haptics?

Founder’s Inc. is designed to provide controls for sound and haptic feedback through the game’s Settings.

If you experience an issue with sound or vibration, check both the Founder’s Inc. settings and your iPhone settings.

The app froze, crashed, or a button stopped working. What should I do?

Try the following:

1. Close Founder’s Inc.

2. Reopen the app.

3. Make sure you are running the latest version available from the App Store.

4. Restart your iPhone if the issue continues.

If the problem still happens, email:

jonking17@gmail.com

Please tell us which screen or level you were playing and what happened immediately before the problem occurred.

Screenshots are especially helpful.

How do I report a bug?

Email:

jonking17@gmail.com

Please include:

• What you expected to happen

• What actually happened

• The level or screen where it happened

• Your iPhone model

• Your iOS version

• A screenshot or screen recording, if available

How do I suggest a feature or new chapter?

We want to hear from players.

Send ideas, feedback, or suggestions to:

jonking17@gmail.com

Founder’s Inc. is being built to expand over time, and player feedback will help influence what we build next.

When is Chapter II coming?

Chapter II — Find the Fit is planned as the next stage of Founder’s Inc.

We are not announcing a release date until the chapter is ready.

Our goal is to build new content that adds meaningful gameplay and strategy rather than rushing out additional levels.

Is Founder’s Inc. an educational app?

Founder’s Inc. includes real business concepts, but it is designed to feel like a strategy game first.

Instead of presenting traditional lessons, the game lets players experience business concepts through decisions and consequences.

You learn because understanding the business helps you win.

Is Founder’s Inc. financial or investment advice?

No.

Founder’s Inc. is a game and is intended for entertainment and educational purposes.

Businesses, financial situations, company names, market conditions, investment outcomes, and other scenarios inside the game are fictional or simulated and should not be considered financial, investment, legal, tax, or business advice.

Privacy

Your privacy is important to us.

For information about how Founder’s Inc. handles information and game data, please review our Privacy Policy:

https://sites.google.com/view/founders-inc-help/privacy-policy

Still Need Help?

We’d be happy to help.

Founder’s Inc. Support
jonking17@gmail.com

When contacting support, include as much information as possible about the issue so we can understand what happened.

Thank you for playing Founder’s Inc.

Start. Scale. Sell.