When can I get help?
There are no set times for assistance unfortunately - you'll need to call places to find out.
Duke Energy Billing Assistance (NC, SC, OH, KY, FL)
https://www.duke-energy.com/home/billing/special-assistance
Church Assistance
You can reach out to local churches and some of them will help pay your bills for you (at least one person has had success with this)
Friendship Fund
First Presbyterian Church has a Friendship Fund program where they financially help people with past due rent/utilities
Contact: (919) 833 - 4070 on Tuesday mornings at 9:30 to schedule an appointment
120 West Hargett Street
Have children under 2 years old?
Can apply to TANF for assistance
Contact: Website (888) 991 - 3121
Low Income Energy Assistance (LIEAP)
Apply from January 1st - March 31st or until funds are exhausted
Eligibility criteria and information on website
Contact info for Wake County residents
Online Application
Wake Gov Energy Assistance
North Carolina E-Pass
Sign up here
Apply year-round for energy assistance
Crisis Intervention Program (Heating and Cooling)
Website | Can apply online (can be glitchy), through mail, or drop off in person at DSS
PDF application | Online Application
Eligibility: At least one person who meets criteria, meet income test, have energy related crisis (will be evaluated on a case by case basis), have utility statement to show how much is owed to alleviate crisis, valid social security number, verification of citizenship or eligible alien status via Immigration and Naturalization Service, below 150% of poverty level
Crisis Intervention Program (Heating and Cooling)
Website | Can apply online (can be glitchy), through mail, or drop off in person at DSS
PDF application | Online Application
Eligibility: At least one person who meets criteria, meet income test, have energy related crisis (will be evaluated on a case by case basis), have utility statement to show how much is owed to alleviate crisis, valid social security number, verification of citizenship or eligible alien status via Immigration and Naturalization Service, below 150% of poverty level
Lifeline: Lower monthly cost of phone or internet by up to $9.25 a month
Qualifications Application
Triangle Family Services
Contact: General Website Housing Page | | Phone: (919) 899 - 9911
Church Assistance
You can reach out to local churches and some of them will help pay your bills for you (at least one person has had success with this)
Friendship Fund
First Presbyterian Church has a Friendship Fund program where they financially help people with past due rent/utilities
Contact: (919) 833 - 4070 on Tuesday mornings at 9:30 to schedule an appointment
120 West Hargett Street
Need: Photo ID, proof of income, lease/mortgage and proof of last bill
Eligibility: At least 18 years old, working at least 30 hours/week or receiving unemployment, Social Security, or pension from former employer or Veteran's Administration
Door Ministry
Holy Name of Jesus Cathedral has a Door Ministry program where they help people being evicted and it's available every 6 months
Call for information to apply: (919) 865 - 8973 | Website
Need: Photo ID and eviction notice/statement on landlord's letterhead
Eligibility: People being evicted, available every 6 months
Have children under 2 years old?
Can apply to TANF for assistance
Contact: Website (888) 991 - 3121