FocusLog Support
Need help with FocusLog? Email rascman@hotmail.com and we'll get back to you as soon as we can, usually within 2 business days.
COMMON QUESTIONS
Where is my data stored?
Everything stays on your iPhone. There are no accounts and no cloud. See the Privacy Policy page.
How do I generate a doctor report?
Open the Report tab and tap Generate. You'll get a PDF summarizing your symptoms, medication timing, and patterns since your last visit, ready to share with your doctor.
How do I manage or cancel my subscription?
Subscriptions are managed by Apple: iPhone Settings > your name > Subscriptions > FocusLog. Cancelling stops the next renewal; you keep Premium until the current period ends.
How do I restore my purchase on a new phone?
Open the Premium screen in the app and tap "Restore purchases" while signed in with the same Apple ID.
How do I delete my data?
In the app: Settings > Delete all data. Or simply delete the app your data lives only on your device.
Apple Health isn't showing exercise data
Check iOS Settings > Privacy & Security > Health > FocusLog and make sure exercise access is enabled.