FixKroService App
Last Updated: 16 March 2026
Welcome to FixKroService. This Privacy Policy explains how FixKroService ("we", "our", or "us") collects, uses, and protects your information when you use the FixKroService mobile application.
FixKroService is a platform that connects customers with nearby service providers such as electricians, plumbers, technicians, and other home service professionals.
By using the FixKroService app, you agree to the practices described in this Privacy Policy.
We may collect the following information when you use our app:
Mobile phone number (for OTP login)
Name
Profile information
Service provider details
Uploaded profile images
Job and service details
FixKroService may collect location data to:
Identify nearby service requests
Help providers navigate to customer locations
Track service progress and arrival
Improve service matching
Location data may be used while the app is running or in the background when necessary for service delivery.
We may collect app usage data including:
Device information
App interaction data
Error logs
Performance data
This information helps improve the stability and performance of the application.
We use collected information to:
Provide and operate the FixKroService platform
Match customers with nearby service providers
Enable communication between customers and providers
Improve app performance and user experience
Send service notifications and updates
Ensure platform security and prevent fraud
FixKroService may use trusted third-party services including:
Firebase for authentication and database services
Google Maps for location and navigation features
Google Play Services for device services
These services may collect information according to their own privacy policies.
We implement reasonable security measures to protect your information. However, no system is completely secure and we cannot guarantee absolute protection.
We do not sell personal information.
Information may be shared only when necessary to:
Connect customers and service providers
Comply with legal requirements
Prevent fraud or misuse of the platform
We retain user information only for as long as necessary to provide our services or comply with legal obligations.
Users may request to:
Update profile information
Delete their account
Request removal of stored personal data
Requests can be made through the support contact provided below.
FixKroService is not intended for users under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. Updates will be posted within the application or on our official website.
If you have questions regarding this Privacy Policy, please contact:
Email: fixkro12@gmail.com
App Name: FixKroService