PRIVACY POLICY Last Updated: June 2026
Digital Dhandha ("Company," "we," "us," or "our") operates FitPose Ai Workout Analysis (the "App"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy describes how we collect, use, process, share, and protect your information when you download, install, or use our mobile application and its associated backend cloud services.
By creating an account or using the App, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any terms within this policy, please do not utilize the App.
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1. Information We Collect
To provide our automated AI-driven workout analysis, we collect several categories of information directly from you or automatically via your device interaction:
* Account Information (Personal Data): When you sign up and authenticate your profile, we collect details such as your email address, unique user ID, account credentials, and display name. This data is handled through our secure identity management partner (Firebase Authentication).
* User-Generated Content (Workout Videos): To perform form and posture analysis, you must upload or record video files of your exercise sets within the App. These videos capture your physical movements, environmental background, and attire.
* Subscription and Transaction Metadata: We do not collect or store your credit card details directly. Financial transactions are processed entirely through the Google Play Store or Apple App Store. However, we collect non-sensitive transaction metadata (such as your package selection, subscription status, purchase timestamp, and product identifiers) synced through our infrastructure engine (RevenueCat).
* Technical and Usage Analytics: We automatically collect technical logs from your mobile hardware to maintain app stability. This includes your IP address, device model, operating system version, localized language settings, and core application performance diagnostics (such as processing speeds and crash reports).
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2. How We Process and Use Your Information
We utilize your information strictly for the execution and enhancement of our core application performance, mapping to these business functions:
* Core AI Posture Analysis: Your uploaded video files are transmitted to our secure cloud servers to identify skeletal tracking alignment, calculate range of motion metrics, and generate instant exercise form feedback.
* Account and Plan Governance: We use your account tokens to maintain your login sessions, balance your unique usage quotas (including tracking limits under our Fair Use Policy), and verify active subscription states.
* Infrastructure Optimization: Technical diagnostic and performance logs are evaluated to address system errors, optimize API processing latencies, and improve computer-vision tracking precision across different mobile screen layouts.
* Operational Communication: We may use your registered email address to deliver system update notifications, essential account alerts, or direct support communications regarding your service inquiries.
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3. Third-Party Service Providers and Data Processing
To provide a modern, scalable application environment, we securely distribute processing workflows to trusted third-party cloud infrastructure components. We do not sell, lease, or distribute your personal details or media files to third-party advertising clearinghouses.
Your data is processed only by the following infrastructure integrations to fulfill specific operational needs:
* Firebase (Google Cloud Platform): Used for cloud hosting, user database storage (Firestore), secure user authentication, and system error analytics.
* RevenueCat: Used to sync and validate your real-time subscription lifecycle changes, in-app purchase verifications, and account upgrades between the Google Play Store / Apple App Store and our database servers.
* Secure AI API Processing Nodes: To compile your
posture analysis, your video files are securely transmitted via encrypted API channels to specialized, high-performance computing nodes. The AI models evaluate the frame files to generate structural coordinate points and text summaries. These infrastructure partners are contractually bound to treat your media data with strict confidentiality and are explicitly prohibited from utilizing your custom videos to train external or public machine learning models.
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4. Video Retention and Processing Lifetime Policy
Your privacy regarding your physical workout recordings is our absolute priority. We operate under a strict policy of minimal video storage:
* Real-Time Processing Cache: When you submit a video for analysis, it is uploaded to a protected cloud buffer to allow the AI models to read the files. Once the computer vision processing concludes and the numeric analytics/text cards are saved to your profile, the video file is cleared from our active processing cache.
* No Long-Term Media Archiving: We do not maintain long-term archives or public database repositories of your raw video footage on our servers. Your historical analysis records inside the App consist primarily of lightweight, alphanumeric text feedback and metric summaries, rather than continuous video streams.
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5. Data Security Safeguards
Digital Dhandha implements industrial-grade physical, technical, and administrative security configurations to protect your information against unauthorized access, alterations, disclosure, or destruction. All data transmissions—including your account verification tokens and video file uploads—are fully encrypted in transit using Secure Socket Layer (SSL) and Transport Layer Security (TLS) protocols. Data stored within our cloud instances utilizes industry-standard encryption at rest.
While we apply rigorous protection frameworks, please be aware that no method of transmission over the internet or cloud database storage is 100% impenetrable, and we cannot guarantee absolute system security.
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6. Your Data Rights and Account Deletion Procedures
In compliance with regional consumer privacy laws (including the Digital Personal Data Protection Act of India, GDPR, and app store developer mandates), we provide you with full autonomy over your information:
* Access and Rectification: You can review, update, or correct your basic account information directly within your profile configurations inside the App.
* The Right to Erasure (Account Deletion): You hold the right to permanently erase your data records from our systems at any time.
* How to Trigger Deletion: You can submit an explicit account erasure request by contacting our core operations desk at help@thedigitaldhandha.com. Upon verification of your identity, we will securely wipe your personal profile, historical metric records, tracking counters, and active plan metadata from our live production databases within standard regulatory windows.
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7. Children's Privacy Protection
FitPose Ai Workout Analysis does not knowingly collect or solicit personal information from individuals under the age of 13 (or under 18 without adult oversight). If we discover that a child under the legal age has circumvented our registration gates and provided us with personal profile files without verifiable parental consent, we will take immediate corrective action to delete that data from our server records. If you are a parent or guardian and realize your child has submitted data to us, please notify us immediately.
8. International Cross-Border Data Transfers
Our primary corporate operations are managed within India, and your information may be processed across global cloud server hubs managed by Google Cloud Platform. By utilizing the App, you acknowledge and agree that your data may be transferred to, and maintained on, network nodes located outside your home state, province, or country, where data protection statutes may differ from those in your native jurisdiction.
9. Policy Modifications and Adjustments
We reserve
the right to revise or update this Privacy Policy at our discretion to align with changes in app functionality, cloud architecture, or updating international privacy legal codes. Every time an adjustment is finalized, we will modify the "Last Updated" timestamp at the apex of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we safeguard your data.
10. Direct Contact and Privacy Inquiries
For comprehensive clarifications regarding this Privacy Policy, your data safety declarations, or to exercise your data deletion rights, please contact our data safety desk:
📩 Contact Email: help@thedigitaldhandha.com