Embedded Files
Safety
Safety
What credentials do your staff have?
What credentials do your staff have?
Our team are background checked and fingerprinted to ensure no criminal or drug history.
They are also trained and certified in First Aid and CPR.
What if my child(ren) has allergies or a medical condition?
What if my child(ren) has allergies or a medical condition?
This is very important information for us to know.
Please let us know about any allergies, medications, or medical issues your child(ren) may have during the registration process. We will work with you to ensure a safe and welcoming environment for your child(ren).
What safety methods do you follow to ensure my child(ren) does not get sick?
What safety methods do you follow to ensure my child(ren) does not get sick?
Every morning at drop-off we conduct a brief health screening to ensure all children are well.
Cleaning and sanitization of toys, and frequently touched surfaces, are completed at regular intervals throughout the day.
Deep cleaning and sanitization are completed at the end of each day.
If a child becomes sick throughout the day they will be provided with a safe, engaging, and separate area to isolate. Primary caregivers will be notified immediately.
What if my child is sick, can they still come to care?
What if my child is sick, can they still come to care?
If your child shows symptoms of a communicable disease or infection (for example: vomiting, pink eye), has two bouts of diarrhea in one day, or has a fever of 100F or higher they will need to be removed from the care, for a minimum of 24 hours, or until the symptoms subside.
It is important that your child is symptom-free for at least 24 hours before they return to our care center.
Who can pick-up or drop-off my child(ren)?
Who can pick-up or drop-off my child(ren)?
When you register with our child care center you will specify the individuals who will have access to pick-up or contact the children in our care. We will not release a child to any individual who has not been pre-authorized by the primary caregiver.
What if there is an emergency and I need to designate someone new to pick-up or contact my child?
What if there is an emergency and I need to designate someone new to pick-up or contact my child?
The primary caregiver(s) will call our centre and speak with our professional team. We will work with you to support you in an emergency situation.
Registration
Registration
What age groups of children do you accept?
What age groups of children do you accept?
We accept infants all the way up to school aged children.
Are the childcare hours set or flexible?
Are the childcare hours set or flexible?
Our operation is from 7:30am to 5:30pm.
You are welcome to drop-off and pick-up your child at a time that is convenient for you. Please contact us, and we will be happy to work with you to create a schedule that works for your family.
Do you offer part-time or full-time care?
Do you offer part-time or full-time care?
We offer flexible care hours. You may register your child for either part-time or full-time care.
How do I register my child(ren)?
How do I register my child(ren)?
Please click the "Register" tab on the main menu. You will fill in a simple form with your contact details and one of our team members will contact you to discuss your needs.
Program Information
Program Information
How do you discipline children?
How do you discipline children?
Infants and young children require a gentle consistent approach, dependant on their age and development level.
Please review our Child Care Philosophy under the "Parent Resources" tab, or click the Child Care Philosophy button to the right.
What does a typical day look like?
What does a typical day look like?
Please review our Daily Schedule & Menu under the "Parent Resources" tab, or click the Typical Daily Schedule button to the right.
Is food provided?
Is food provided?
Yes. We provide healthy and nutritious snacks in the morning, and afternoon, as well as, lunch.
Please review our Daily Schedule & Menu under the "Parent Resources" tab, or click the Typical Menu button to the right.
Payment
Payment
What is the cost?
What is the cost?
Costs vary dependant on the number of hours of care required per week, the age of the child, and the number of children you intend to register. Please fill in our registration form. A team member will contact you directly to provide you with an exact cost break-down.
What payment methods to you accept?
What payment methods to you accept?
Electronic transfer. We also work with families using vouchers.
What are your withdrawl policies?
What are your withdrawl policies?
We ask for two weeks notice before a child leaves our program.
Please let us know if there are exceptional circumstances, and we will work with you to support your family.
Page updated
Google Sites
Report abuse