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I was running into the same issue. I use a password manager that generates very long random passwords, which I used to set my initial password. When I setup my account, I used a 30 character password and everything went through fine without any warnings. Then when I couldn't login to the mobile app I thought of a common problem in account management systems I've run into elsewhere... The problem is, Verizon allows you to create your account with a 30 character password, but their actual password length limit is 20 characters. They don't warn you if you use a longer one. Then their system just truncates your password without warning. So you end up thinking your 21+ character password is the actual password when really it's only the first 20 characters. The mobile app lets you paste in the password that's too long without limiting the characters, so it was comparing my 30 character password with the 20 character one in their database. It failed of course. I only found this out when I went to change my password on My Verizon and it mentioned the 20 character limit. I updated my password with one that's proper length and then I was able to login to the mobile app no problem.

After testing on multiple devices (Android & Chromecast) and multiple channels, this appears to be a global change that has been performed on the backend. - the last update on the mobile app was early August, so it doesn't appear to be a new bug in an updated app.

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I reported this "bug" via the mobile app's "Report an Issue" capability but after multiple exchanges, I was advised that this was not a mobile app issue and that I should contact Fios service. Have others noted this issue?

Just to reiterate, this feature worked prior to 9/20 - I used it on a daily basis. The last time the mobile android app was updated was in August, so it seems unlikely to be a mobile app issue. There's another post in this thread which indicated that a similar issue is being experienced on IOS, so this points to a back end change.

ok here is what everyone who has this problem needs to do. you need to call technical support and ask them "what is the primary user name on my FIOS account" (not your wireless account). If the tech support agent does not see a username registered on the account then you need to go to activate.verizon.com (everyone who has this problem GO TO ACTIVATE.VERIZON.COM) If you already have a username it will typically allow you to activate the username you already have, otherwise you will need to create a new username. Once we have that all established and a good primary username on the FIOS account now we can check to see if we can watch fios TV online on a laptop or desktop by just signing in with that primary username at verizon.com. If that works go back your your iOS device and sign in with that primary username and if it still does not work then uninstall/reinstall the app. If it still does not work try it on any other mobile device that you have or can borrow. If it works on one mobile device but not another, then contact apple or whomever. If it still does not work on any mobile device then call Verizon back and have them create what they call a RCMAC ticket, basically they just need your primary username to register with the Video package you have. Hope this helps. (just a note all your problems might be fixed by just going to activate.verizon.com and you wont have to follow all the other steps if that is the case)

Yes. Verizon 5G Home Internet and T-Mobile Home Internet should provide over and above the FCC's broadband speed definition of at least 25Mbps download and 3Mbps upload. Both fixed wireless products, in urban and suburban areas, won't give you as many options as some cable and fiber providers. Still, on the flip side, Verizon 5G Home and T-Mobile Home Internet are cheaper (especially with their mobile discounts) and you'll have the opportunity to try them out at very little risk to see if they'll be adequate for your home office needs.

T-Mobile Home Internet and Verizon 5G Home Internet can't match fiber internet's symmetrical download and upload capabilities. Also, due to the nature of their cellular connections (where 5G home internet customers might find themselves deprioritized to mobile customers on the network), they won't be able to equal fiber's performance reliability. Where Verizon and T-Mobile might have the edge is on availability. The reach of 5G home internet is expanding faster than fiber, so Verizon 5G Home and T-Mobile Home Internet have advantages there.

While a cursory glance at the chart above might lead you to believe that T-Mobile is the better buy -- $50 a month compared to Verizon's top plan at $70 per month -- it's essential to look at the cost per Mbps to better understand the actual value. Considering the average download speed of 100Mbps for that $50 a month fee, T-Mobile rings in at 50 cents per Mbps, comparable to what you might pay for a midrange cable internet plan. If you have a qualifying Go5G Plus or Magenta Max mobile plan, you could trim that to $30 monthly or 30 cents per Mbps.

Verizon, which averages 300Mbps, shaves that amount down to a cost per Mbps of just under 17 cents. Also, if you choose the Verizon 5G Plus plan, your monthly bill is $70 a month, and that cost per Mbps goes up to just under 24 cents. But your additional perks might make up for it, depending on how you feel about the worth of a free season of NFL Sunday Ticket or a complimentary Samsung Galaxy Chromebook Go. Finally, customers with qualifying Verizon mobile plans will get 50% off the monthly cost of either plan. If you can make use of that additional discount, then it makes Verizon 5G Home -- the Plus plan at just shy of 12 cents per Mbps and the regular plan at an even better 8 cents per Mbps -- one of the most affordable out there compared to any cable and fiber internet plans by competitors.

Second, they each offer deep discounts for eligible mobile customers. T-Mobile will shave off $20 monthly for Go5G Plus and Magenta Max subscribers. Verizon goes even further and offers a 50% discount for those with select 5G mobile plans.

As part of its new innovative campaign, FiOS customers who have an HD set-top box and a Motorola Droid or HTC Imagio mobile phone can use their handset as a remote. The mobile phone will now have the same functions as a standard FiOS remote.

In sync

To sync the phone to their TV sets, FiOS TV customers go to the applications store on their mobile phone and pair the device with their in-home FiOS network. They would open up the Mobile Remote Widget on their TV and select either the Motorola Droid or HTC Imagio icon.

FiOS customers can set up their mobile remote to change channels, adjust the volume, manage parental controls and use the DVR functions, including the ability to pause, rewind, fast forward or record live programming.

Mobile remote

Consumers can also use the mobile device to control the TV using their phone?s onscreen full Qwerty keyboard. They can search for their favorite TV programs and video-on-demand titles, as well as manage the Facebook and Twitter applications.

?TV viewing in the U.S. is still mostly passive today and supports one-way interactivity with overlays and pop-ups on the video screen,? Ms. Krishnaswamy said. ?With text input devices like the FiOS mobile remote, TV viewing experience will never be the same again.

The mobile app didn't work at first but then I restarted my set-top boxes (DVR and the small non-dvr box) and the mobile app started working. I'm using Google Wifi and the subnet 192.168.86.xxx and once I saw that the set top boxed had been assigned IP's in that sub I knew I should keep trying until it worked. 2351a5e196