Under the Be Hero Studios, I was outsourced to create accurate YouTube video transcripts and enhance content to drive traffic to clients' landing pages. Conducts in-depth keyword research using YouTube, VidIQ, and SEMrush for optimal implementation in video strategies. I was also assisting clients regarding their concerns with their accounts through email, DMs, or calls.
When I was working for Hunger Rush, I utilized a Phonebot system to promptly respond to incoming calls and efficiently process customer orders. Receives follow-up and modifies orders.
Grayling Agency gave me the role of Social Media Manager, where I was leveraging various software tools such as ContentCal, Meta Business Suite, LinkedIn, and Pallyy to promptly and effectively address inquiries received on our client's social media platforms. Additionally, generates and curates compelling content for posting on these accounts to enhance their social media presence.
As a Shopify Customer Service Representative during my time on Ecommersion, I managed customer orders by creating, modifying, and tracking them through the Shopify platform. I provided timely updates to customers regarding their order status and ensured any necessary adjustments were made based on their requests. Additionally, I monitored shipments to ensure timely deliveries, processed disputes and chargebacks, and addressed customer inquiries and concerns to enhance their overall shopping experience.
These combined experiences make me an ideal Filipino SEO Virtual Assistant because I bring more than just technical SEO skills—I understand how SEO, content, and customer experience work together to drive real results. My background in keyword research, content optimization, and data-driven strategy allows me to support visibility and growth, while my extensive experience in customer service ensures clear communication, responsiveness, and reliability when working with teams and clients. Having worked across SEO, social media management, eCommerce, and direct client support, I am adaptable, detail-oriented, and proactive—qualities companies look for in an SEO Virtual Assistant who can deliver consistent value, follow processes, and contribute to long-term business success.