FeiGe Transcription respects user privacy and is committed to handling personal information responsibly.
This Privacy Policy explains the categories of information that may be processed when you use FeiGe Transcription and how such information may be used, stored, disclosed, and protected.
The information processed by FeiGe Transcription depends on the features you choose to use.
When you use transcription features, we may process:
Audio recordings
Imported audio or media files
Speech contained within recordings
Transcription text
Edited transcription content
Files and content voluntarily submitted for processing
This information is processed as necessary to provide the transcription and related features requested by you.
We may process limited technical information necessary to operate, maintain, secure, and improve the service, such as:
Device type
Operating system
App version
Language settings
General region settings
Network information
Technical identifiers
Crash information
Diagnostic and performance information
We may process information about how the application is used, such as:
Features accessed
General interaction events
Processing status
App performance
Error and diagnostic events
Such information may be used to maintain and improve application functionality.
If you purchase a subscription or other in-app product through the App Store, payment transactions are processed by Apple.
We may receive limited information necessary to verify purchase or subscription status, such as transaction status, subscription entitlement, product type, or expiration status.
We do not normally receive full payment card information for purchases processed through the App Store.
Information may be processed for purposes including:
Providing transcription services
Converting audio into text
Processing and formatting transcription results
Providing AI-powered features requested by the user
Saving or synchronizing content where applicable
Maintaining app functionality
Troubleshooting technical problems
Improving performance and reliability
Preventing fraud and abuse
Maintaining service security
Verifying purchases and subscriptions
Complying with applicable legal obligations
We do not use personal information for materially unrelated purposes without an appropriate legal basis where required by applicable law.
Audio submitted for transcription may need to be transmitted to servers or technical service providers in order to perform speech recognition, transcription, or related processing.
Only information reasonably necessary to provide the requested functionality should be processed.
Users should avoid uploading highly sensitive or confidential recordings unless they are comfortable with the processing required to provide the requested service.
FeiGe Transcription may use artificial intelligence, machine learning, speech recognition, or similar technologies to process audio and generate transcription results.
Certain processing may be performed through third-party technology providers.
Information submitted to these services may be processed to the extent necessary to generate the requested result and operate the relevant feature.
We may use service providers to support functions including:
Speech recognition
Artificial intelligence processing
Cloud infrastructure
Data storage
Content processing
Crash reporting
Analytics
Subscription verification
Payment processing
Service providers may process information only as necessary to provide their respective services, subject to applicable contractual and legal requirements.
We do not sell personal information.
Information may be disclosed when reasonably necessary:
To service providers supporting FeiGe Transcription
To process user-requested features
To protect the security and integrity of the service
To prevent fraud, abuse, or unlawful activity
To comply with legal obligations or valid legal requests
To protect the rights, safety, and property of users or others
In connection with a business restructuring, merger, acquisition, or transfer of assets, subject to applicable legal requirements
Information is retained only for as long as reasonably necessary to provide the service, maintain security, fulfill legitimate operational purposes, or comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the functionality being used.
Information may be deleted, anonymized, or otherwise handled when it is no longer reasonably required.
We use reasonable technical, administrative, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic transmission, storage system, or online service can guarantee absolute security.
Users are encouraged to protect their devices and avoid uploading information that is unnecessary for the requested service.
Depending on applicable law, users may have rights relating to their personal information, including rights to:
Request access to personal information
Request correction of inaccurate information
Request deletion of eligible information
Withdraw consent where processing is based on consent
Restrict or object to certain processing
Obtain information regarding how personal information is processed
Certain requests may be subject to limitations or identity verification where permitted by applicable law.
Users may delete transcription records, audio files, or other content through available application functionality where such functionality is provided.
Deleting content from the application may not immediately remove backup copies or information that must temporarily be retained for legitimate security, technical, or legal purposes.
FeiGe Transcription is not intended to knowingly collect personal information from children in violation of applicable law.
Users who are not legally permitted to consent to the processing of their personal information should use the service only with appropriate authorization from a parent or legal guardian where required.
Depending on the technical infrastructure and service providers used by FeiGe Transcription, information may be processed in countries or regions other than the user's location.
Where required by applicable law, appropriate safeguards will be used for applicable international data transfers.
This Privacy Policy may be updated from time to time to reflect changes in application functionality, technology, data practices, or applicable legal requirements.
Continued use of the service after an updated policy becomes effective may constitute acknowledgment of the revised policy where permitted by applicable law.