BACKORDER STATUSES

DESCRIPTION: the item has been reserved for the cx and is expected at the warehouse         

 SPIEL: Your item (s) are on reserve and are expected at the warehouse on XX/XX. Your package is estimated to arrive 7-10 business days after. 

DESCRIPTION: no expected date was received from the vendor/ warehouse.                                  

SPIEL: Thank you for your patience and I sincerely apologize, we have not received the merchandise, but we are expecting it any time now. As soon as we receive it, the package will be shipped out to you. 

DESCRIPTION: The backorder has been shipped to the customer and billed to their credit card                                         

SPIEL: Your item has been shipped out 

DESCRIPTION: the backorder items has arrive in the warehouse and ready to ship.                               

  SPIEL: Your item has arrived in our warehouse and its currently processing to ship out

DESCRIPTION: backorder was canceled due to not being able to get authorization on the card to bill and ship out the item        

 SPIEL: I’m really sorry, our records show that your item was canceled. We were unable to obtain an authorization to bill you for your items. If you would like, we can replace your order at this time 

DESCRIPTION: Backorder was canceled by using backorder maintenance                                     

  SPIEL: On our records indicate that your item was canceled on xx/xx 

DESCRIPTION: the backorder was canceled due to no availability or was not extended.                       

    SPIEL: I sincerely apologize, your items have been canceled due to no availability , would you like to check if it is available in diff. size and color?