Introducing “Happy Returns” as our new vendor for returning all FBB orders, including exchanges. This service will reduce the processing time with fewer incoming return credit inquiries from your customer.

Benefits of Using the Returns Bar: 

• The ability to present a QR code to a carrier and have the carrier accept the return item(s)

• QR codes do not expire.

• An Express code will also be generated with the QR code for the customer for those customers without access to a printer (Please leave code in the customer’s memos)

• Thousands of locations (Return Bars) to drop off products 

• Automatic Refund for your customers within 3 to 5 business days once dropped off

• If a return has been processed through the ordering brand or your customer has having difficulties with the process, you can process a second request for a code using the OSP brand.

How to Acquire a QR Code:

Sample email of what the customer will receive.