Description

If the customer needs to send back an item. Use the Happy Returns Portal to assist the customer.

Instructions

Use the Happy Returns Portal to send a QR code, Pre-paid Label, or Packing Slip in the form of an email.

If the customer does not have access to the internet, they will need to pay for their own shipping label with the carrier of their choice.

Return address for regular merchandise:

2300 Southeastern Ave

Indianapolis, IN 46283

Return address for oversized merchandise:

3003 Reeves Rd

Plainfield, IN 46168

Details

•          The return label will be downloaded to the customer’s computer in PDF format

•          Selecting a service failure as the return reason will automatically waive the return fee