Description 

This procedure is used for sending affidavits or invoices  

Instructions 

1. Click on “Order Options” 

2. From the LETTERS drop-down menu select the corresponding information 

Details 

• Single Invoice Facsimile will send the invoice being viewed 

• Multiple Invoice Facsimiles will send all invoices for the current year 

• Follow the Delivery Package Process.  

• Leave a regular memo to include Invoice Number, Tracking Information, Delivery Date & Package Number 

• Affidavits should not be sent out past the 30 days from delivery date or if a signature is shown on the carrier website. 

• Emails for Non-Receipt Letters will take 24 hours to arrive to the customer’s email; please ensure the customer is checking their junk/spam mail before requesting again 

• Invoices/Affidavits sent through the mail will arrive within 7-10 business days by USPS.  

• For Non-Receipts Letters, if the email on file is not current/correct, please leave a Carrier Clerk Memo for the affidavit to be sent via USPS.