Description 

Use the generic debit option to charge the customer for a found non-receipt package. 

Instructions 

1. Use the Order Financials page to determine the amount needed to be charged. 

2. Click package options. 

3. From the ADJUSTMENTS drop-down menu select GENERIC DEBIT. 

4. Enter the debit charge under Customer Accommodation Expense and key in a memo. 

• If debiting a PLCC, click submit. 

• If debiting a major credit card (including PayPal), click “NO” for the original method of payment and then Select “Other Credit Card”. 

• Next key in the credit card # under “Credit Card” and follow the authorization process to get an “Auth Code” click submit. 

Details 

• Tax is calculated by the system