Description 

Use the Generic Debit option to: 

• Charge the customer for the incorrect item they received but want to keep. 

• You will need to collect the following information 

• Tag # (00-0000-0) 

• Size 

• Color 

• Brand 

• Provide information through teams for the lowest price of the item  

Instructions 

1. Click order options. 

2. From the ADJUSTMENTS drop-down menu select GENERIC DEBIT. 

3. Enter the debit charge under the merchandise amount and key in a memo. 

• If debiting a PLCC, click submit. 

• If debiting a major credit card (including PayPal, Apple Pay or Google Pay), click “NO” for the original method of payment and then Select “Other Credit Card”. 

• Next key in the credit card # under “Credit Card” and follow the authorization process to get an “Auth Code” click Submit. 

Details 

• Tax will be calculated by the system