FAULT SUPPORT
Need help with FAULT? We are happy to assist.
CONTACT
Email: pradeep.aneesh@gmail.com
We aim to respond within 1 to 2 business days.
When you email, it helps to include:
- Your device model (for example, iPhone 15 Pro or iPad Pro)
- Your iOS or iPadOS version
- The app version (Settings, shown at the bottom)
- A short description of the issue or question
FREQUENTLY ASKED QUESTIONS
Do I need an account?
No. FAULT works immediately with no sign-in. Your data stays on your device.
What is free, and what is Pro?
Logging suppliers and signals is free forever. FAULT Pro unlocks the AI features: risk scoring, executive briefings, concentration radar, ask-your-log, voice and AI signal capture, the risk matrix, reminders, and multiple portfolios.
How do I subscribe, restore, or cancel?
Open the app, view pricing from the upgrade card or any locked feature, and choose Monthly, Annual, or Lifetime. To restore a previous purchase, use Restore Purchases in Settings. To manage or cancel a subscription, use Manage Subscription in Settings, or your Apple Account settings.
Why do AI features need the internet?
AI scoring and briefings are generated by sending your entered text to a secure AI service. An internet connection is required for those features. Logging works offline.
How do I delete my data?
Delete individual items in the app, or use Reset in Settings to erase everything. Deleting the app also removes all local data.
Is my data private?
Yes. Your data is stored on your device. See our Privacy Policy for details on how AI features process text.
Privacy Policy: [link to your Privacy page]
Contact: pradeep.aneesh@gmail.com