Bounce Up – Account and data deletion
Bounce Up users can request deletion of their account and associated data.
Delete your account from the app
1. Open Bounce Up.
2. Go to My Profile.
3. Open the account options.
4. Select Delete account.
5. Confirm your identity using the linked Google account.
Request deletion without the app
If you no longer have access to the app, send an email to:
familand.games@gmail.com
Subject: Bounce Up account deletion
Send the request from the same Google email address linked to your Bounce Up account. Never include your password.
Data that will be deleted
• Bounce Up account and cloud profile.
• Saved game progress.
• Ranking and achievement information.
• Coins, gems and economy records.
• Social profile, friendships, requests and challenges.
• Notification registration tokens.
A username reservation and its internal identifier may be retained for up to 30 days to prevent impersonation and abuse. Aggregated or anonymized analytics that can no longer identify the user may also be retained.
Deletion requests will be processed after verifying ownership of the account.