WELCOME TO THE FAIRWAY PLC WEBSITE, HAVE A QUESTION? CHECK OUR FAQ'S BEFORE OPENING A TICKET
If you have any questions, please contact the relevant team using the information below. We aim to respond to all enquires across Fairway PLC and Vigor Retail & Delivery Solutions LTD within 1-5 Business Days although this cannot always be met due to high demand of service at certain times. To protect players' privacy, we can only discuss moderation actions and account details with the account owner. We may request that you verify ownership by screenshotting the first three email characters on the account. If you are submitting a request on behalf of a friend, please have them write to us directly.
General Enquires - enquires@fairwayplc.store *ON HOLD DUE TO TRANSFERRING*
Complaints - complaints@fairwayplc.store *ON HOLD DUE TO TRANSFERRING*
Appeals - appeals@fairwayplc.store *ON HOLD DUE TO TRANSFERRING*
Vigor Retail & Delivery Solutions LTD - vigor@fairwayplc.store *ON HOLD DUE TO TRANSFERRING*
Alternatively, we have a communications server with state of the art ticket system for staff and customers to engage directly with quick response times.
Main Discord - https://discord.gg/fairway
Human Resources & Appeals - https://discord.gg/RFNWqgjeTw