At F8Fix, we provide a thorough diagnostic assessment for every device brought in. This policy outlines our standard procedure and fees when a repair is not completed either because the device is unrepairable or the customer chooses not to proceed after diagnosis.
Initial inspection and testing of the device
Identification of faults (hardware or software)
Cost estimate for parts and labor
Flat rate of P350.00
If the device is deemed unrepairable
If the customer declines the repair after diagnosis
If the issue is intermittent or cannot be reproduced
If the device is no longer functional after diagnostic attempts (e.g., board failure during testing)
If the customer approves the full repair and proceeds with service, the diagnostic fee is credited toward the final bill
For minor issues resolved during diagnostic (at technician's discretion)
Diagnostic fees are non-refundable
Fees cover time, labor, and expertise even if no fix is performed
Devices left unrepaired will be returned in as-is condition; reassembly may not always be possible if the device is too damaged or parts are missing
By leaving your device for inspection, you agree to this Diagnostic Fee Policy.