ExpressMaids respects your privacy and is committed to protecting your personal information when using our mobile application and services.
Information We Collect
We may collect your name, phone number, email address, delivery address and order details to provide cleaning, hygiene and pest control services.
How We Use Your Information
Your information is used to process bookings, manage orders, improve customer support and communicate service updates.
Payments
Online payments are securely processed through trusted payment providers such as Paystack. ExpressMaids does not store your card details.
Order Tracking
Customers can track order and booking progress directly inside the app using order statuses and booking updates.
Location Permission Usage
ExpressMaids may request access to your device location to help customers select accurate delivery and booking addresses. Location access is used to improve delivery services, autofill customer addresses and support order location tracking. The app may use precise or approximate location while the app is actively in use. ExpressMaids does not sell or share customer location data with third parties.
Security
We take reasonable steps to protect customer information against unauthorized access or misuse.
Contact
For privacy questions or account assistance, contact ExpressMaids support at info@expressmaids.co.za.