Watch a few of the six videos where contributors discussing accessing services, then consider these questions:

• What do you think might explain the differences they had in being able to access support when they needed it?
• If you were in charge of implementing support for these kinds of difficulties, what would be your priorities in making changes?
• Is there anything about what the contributors said which makes you think that there needs to be a completely different approach? If so, what might that be?
• Based on these accounts, what advice would you give to a friend who thought they might need to access mental health services?