On completion of this section you should have an understanding of:
How to support safe transfer of medicines between care settings
What is medicines reconciliation
How to complete medicines reconciliation
Communication changes in care settings
Here are some of the things that should be included:
GP details and other relevant contacts e.g. community pharmacy
Known drug allergies and reactions to medicines or their ingredients
Details of the medicines the person is currently taking (including how they are taken and what they are taken for)
Changes to medicines, including medicines started or stopped, or dosage changes
Date and time of the last dose
What information has been given to the person, and their family members or carers
Any other information e.g. reviews, monitoring, support
For more information please visit NICE guide NG5 section 1.2 Medicines-related communication systems when patients move from one care setting to another.
Medicines reconciliation
When patients move care settings or are admitted to or discharged from hospital we need to find out what medicines they are taking. We need to ensure we've got everything correct about their medicines and any changes to their medication or treatments. To do this we use something called medicines reconciliation.
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Medicines reconciliation
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General Process
Record a current list of medicine, including:
• prescribed
• over-the-counter
• complementary medicines.
Compare this list with the medicines the patient is taking. This should include a conversation with the patient to check if they take their medicines as prescribed.
Any discrepancies should be recognised, resolved and changes should be documented.
The medicines reconciliation process will vary depending on the care setting that the person has moved into (or from). Always refer to your care providers Policies and Procedures.
Who can carry it out
Trained and competent staff should carry out the medicines reconciliation.
They should consult with a health professional. Ideally, this should be the person's GP, nurse or pharmacist.
These staff will need knowledge, skills and expertise including:
• effective communication skills
• technical knowledge of processes for managing medicines
• therapeutic knowledge of medicines use.
Where appropriate, people, their family members and carers should be involved.
Included information
contact details for relevant healthcare professionals
known allergies and reactions to medicines or ingredients and the type of reaction
current medicines, including:
name
strength
form
dose
timing and frequency
route
indication - what the medicine is for
how and when the person prefers to or usually takes their medicine. This should include an assessment for self-administration
changes to medicines and reason for change, including:
medicines started
stopped
dose changes
date and time the last dose of any 'when required' medicine was taken -include specific instructions to support the administration of these
information about any medicine given less often than once a day - weekly or monthly medicines
information given to the person, family members or carers
when the medicine should be reviewed or any monitoring
Record Keeping
Record the information from medicines reconciliation in the medicines care plan.
Make sure to record:
details of the person completing the medicines reconciliation (name, job title)
the date of the medicines reconciliation
source(s) of information about the reconciled medicines
Check the medicines administration record (MAR) to make sure it contains accurate information.
For more information please visit CQC Medicines: information for all adult social care services website and view the 'Medicines reconciliation (how to check you have the right medicines)' guide.
Administering medicines away from usual care settings
For more information please visit the CQC website: Medicines: information for all adult social care services and find the guide titled 'Administering medicines when away from usual care setting'.
There will be times when patients spend time away from their residential care setting. When this happens, it is vital to consider the safe continuation of medicines supply.
When a patient is away from their usual care setting, it is important that staff give the following information to the patient or the person who will be responsible for their medicine:
• the names of the medicines the person is taking with them
• clear directions and advice on how, when, and how much of each medicine the person should take
• the time of the last dose taken and next due dose of each medicine
• contact details for any queries such as the care home, the supplying pharmacy or the GP surgery
Secondary dispensing
The Royal Pharmaceutical Society (RPS) has defined secondary dispensing as 're-packaging a medicine that has already been dispensed by a pharmacist or a dispensing doctor'. This is not good practice
Administering medicines away from usual care settings
Any decisions about using medicines while a person is away from their usual care setting should be in a care plan.
Secondary dispensing is not good practice. An alternative should be sought wherever possible due to the associated risks.
Where there is a need for secondary dispensary, a standard operating procedure and risk assessment should be in place.
People should have appropriate information to help them to take their medicines safely.
Staff should have a clear understanding of their role in supporting people to take their medicines when they are away from the home.
Care providers should consider assessing the risks and identifying and minimising any potential problems - for example, issues related to controlled drugs or other medicines liable to abuse, will medicine need refrigeration, etc.
Transfer of Medicine between Care Settings
In this section we have looked at:
How to support safe transfer of medicines between care settings
What is medicines reconciliation
How to complete medicines reconciliation