Frequently Asked Questions

Do I need to do anything to prepare for my first service?

Please make sure to allow access to your property by keeping gates unlocked or give us the code and have pets inside or restrained on scheduled service days.

Do I need to be home for my first visit?

We would love to see you and speak with you about your lawn if you are home. If you can’t be home for your visit, that's ok. We can send before and after pictures to you (via text or email, based on your communication preference selected).

Reminder: please allow access to your property by keeping gates unlocked and pets restrained.

How often should I mow my lawn?

The best guide for mowing frequency is the growth of your grass. When lawns are actively growing it may require mowing more than once a week. To avoid stressing the grass, cut off no more than 1/3 (one-third) of the leaf blade at a time. Keep in mind that certain grasses, such as Bermuda grass, Zoysia grass and Centipede grass, require close mowing to stay healthy. Allowing these grasses to grow too high will increase thatch in your lawn. 

What are some lawn watering tips?

Your lawn usually requires 1–2” of water per week, depending on factors like soil type, temperature, and humidity. We recommend long, infrequent watering (1–2 times per week). Your soil should be moist to a depth of 6–12” after a watering. For best results, water early in the morning. At midday, more water evaporates than goes into the soil. Evening watering invites trouble because plants that stay wet overnight can be more prone to developing certain diseases that thrive in moist conditions.